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Abhishek Kumar

@abhishekkumar97

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I support global IT environments and build toward cloud engineering across Azure, Google Workspace, and Microsoft 365.

India

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What I'm looking for

I’m seeking a Cloud Engineer role where I can apply Azure, Google Workspace, Microsoft 365, infrastructure support, and security administration experience to drive cloud adoption, optimize enterprise IT operations, and improve reliability across global environments.

At Travelopia, I provide remote technical support for global Windows and Mac users while managing Azure AD, Google Workspace, on-premises Active Directory, Exchange Online, Intune, SharePoint, Teams, and Slack. I’ve migrated users and devices with minimal downtime and zero data loss while strengthening security configurations.

Previously at Protected Harbor, I maintained Windows Server environments, Active Directory, Group Policy, Exchange Server, Office 365, backups, and cluster/storage migrations. I’m pursuing a Cloud Engineer role where I can drive cloud adoption and improve enterprise infrastructure operations.

Experience

Work history, roles, and key accomplishments

Technical Help Engineer

Travelopia

Oct 2022 - Oct 2025 (3 years)

Provided remote end-user support for global users across Windows and Mac environments, troubleshooting MS Office, printers, and access issues. Managed user account lifecycle in AzureAD, G-Suite, On-PremAD, and Exchange Online, and orchestrated device enrollment and application deployment using G-Suite and Microsoft Intune.

Windows Mac Windows MS Office On Prem AD Exchange Online Microsoft Intune SharePoint Teams Slack Entra ID DNS Group Policy Networking

Remote Technical Lead / Technical Support Engineer

Protected Harbor

Dec 2018 - Oct 2022 (3 years 10 months)

Provided client technical support and remote troubleshooting for Windows Server environments, ensuring high availability and minimal downtime. Administered Active Directory, Group Policy, Exchange Server (ECP/OWA), and Office 365, and managed server maintenance, OS patching, cluster/storage migrations, and firewall updates.

Windows Server Active Directory Group Policy Office 365 Acronis PFsense Untangle Backup And Recovery Client Server Maintenance Patching

Education

Degrees, certifications, and relevant coursework

Truba College of Science & Technology

Bachelor of Engineering, Electronics and Communication Engineering

2012 - 2016

Bachelor of Engineering in Electronics and Communication Engineering from Truba College of Science & Technology, affiliated with RGPV University, Bhopal.