Abhinay User

AU

Open to opportunities

Abhinay User

@abhinayuser

I am an experienced hospitality supervisor driving operational excellence and guest satisfaction.

What I'm looking for

I seek a hospitality management role where I can lead teams, improve operations and guest satisfaction, apply food-safety expertise, and grow into senior management within a service-focused company.

I have progressed from F&B service roles to supervisory and assistant management positions across multiple UAE properties, leading teams to deliver high customer service standards while managing daily operations. I hold hospitality and food-safety credentials and a Moet & Chandon Wine Credo Expert certification that support service and beverage excellence.

I specialize in POS and menu engineering (Sapaad), P&L and cost control, procurement and inventory management, and staff training and development. I bring practical leadership, problem-solving, and strong digital skills (MS Excel, PowerPoint, social media and basic design) to optimize outlet performance and guest satisfaction.

Experience

Work history, roles, and key accomplishments

SH

Current

Restaurant Supervisor

Current

Shurooq Hospitality

Sep 2024 - Present (1 year)

Supervise daily restaurant operations in Sharjah, manage front-of-house teams, ensure hygiene compliance, and oversee inventory and service quality.

Team Leadership Staff Training Customer Service POS (Sapaad)Inventory Management Cost Control Food Safety Operational Management

QL

Assistant Restaurant Manager

Quince Restaurant Sole Proprietorship LLC

Aug 2022 - Sep 2024 (2 years 1 month)

Supported restaurant leadership in Abu Dhabi by managing staff scheduling and training, coordinating procurement and menu engineering, and controlling costs to meet P&L targets.

Scheduling Menu Engineering Procurement P&L management Cost Control Inventory Management MS Excel Vendor Management

MG

Restaurant Supervisor

Mohammed Hilal Group

Sep 2018 - Aug 2022 (3 years 11 months)

Oversaw restaurant operations in Dubai, led and trained service teams, maintained food safety standards, and managed inventory and vendor relations.

Team Leadership Staff Training Food Safety Inventory Management Vendor Relations POS Customer Service Operational Management

EC

Waiter

Emirates Flight Catering

May 2015 - Apr 2017 (1 year 11 months)

Provided F&B service for airport catering operations, delivered high-standard customer service, and supported food safety and POS procedures.

Table Service Customer Service Food Safety Beverage Wine Service Teamwork Time Management

Education

Degrees, certifications, and relevant coursework

HQ

Highfield Qualifications

Level 2 Award in Food Safety, Food Safety

2015 -

HABC Level 2 Award in Food Safety covering safe food handling and hygiene practices; training commenced in May 2015 and is listed as current.

SM

Sharjah City Municipality

GHP Certificate, Food Safety and Hygiene

2024 -

General Hygiene Practice (GHP) certification from Sharjah City Municipality focusing on hygiene standards and regulatory compliance.

DJ

Don Bosco Joti

Diploma in Hospitality, Hospitality

2010 - 2011

Diploma in Hospitality covering hospitality operations and service skills completed between April 2010 and May 2011.

RS

Rama Krishna Shiksha Parishad Higher Secondary School

Higher Secondary Certificate, General Secondary Education

2009 - 2011

Higher Secondary Certificate from Rama Krishna Shiksha Parishad Higher Secondary School completed from 2009 to 2011.

EC

Emirates Flight Catering

Moët & Chandon Wine Credo Expert, Wine and Beverage

Moët & Chandon Wine Credo Expert program delivered via Emirates Flight Catering focused on wine knowledge and service.

Tech stack

Software and tools used professionally

Credo

Gmail

ws

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Abhinay User - Restaurant Supervisor - Shurooq Hospitality | Himalayas