At Axonify Inc., I partnered with project managers and implementation teams to design and deliver enterprise microlearning programs that earned a 90% satisfaction rating. I also helped customers troubleshoot issues and make decisions about program rollout.
I created customer and internal enablement content, analyzed platform engagement data, and recommended program changes. I also led an initiative to increase adoption of an underused feature and collaborated with colleagues to build Google Gemini into the onboarding experience.
Earlier at Axonify Inc., I storyboarded and produced digital learning assets, conducted needs analyses, and worked with customer subject matter experts to shape learning content. As a Technical Writing Consultant, I designed and facilitated workshops on writing in-house SOPs.

