Abheet Yohan
@abheetyohan
Results-driven Sales Specialist with a proven track record in charter sales.
What I'm looking for
I am a results-driven Sales Specialist with a proven track record in charter sales, client engagement, and market research. I have consistently demonstrated success in lead generation, maintaining an average monthly revenue of $50,000, and achieving a 15% conversion rate. My skills in customer relationship management and conflict resolution have been pivotal in enhancing user experience and driving growth.
In my recent role as a Charter Sales Specialist at OurBus, Inc., I managed outreach for 150 open leads per month, significantly increasing client retention by 15% through targeted lead management strategies. I spearheaded the optimization of the sales process, standardizing benchmarks of agent performance and streamlining customer experience, which resulted in a 50% increase in marketing impact with the same budget. My commitment to exceeding sales targets and improving processes has been central to my success in each role.
With a Bachelor of Business Administration from Christ University, I possess a strong foundation in business principles and a keen understanding of market dynamics. I am dedicated to continuous process improvement and am unafraid to take initiatives that enhance operational efficiency and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Charter Sales Specialist
OurBus, Inc.
Mar 2023 - Mar 2024 (1 year)
Managed outreach for 150 open leads per month, increasing client retention by 15% through targeted lead management strategies. Surpassed industry benchmarks with a 15% closing rate and optimized the sales process, improving customer experience and engagement.
Community Relationship Associate
Coffeemug.ai
Jun 2022 - Oct 2022 (4 months)
Managed customer communication across various channels, resolving conflicts and queries for over 80 clients daily. Conducted market research for fundraising and job market launches, ensuring a smooth customer experience.
Market Research and Data Analysis Intern
Outcome Solutions
Jun 2021 - Aug 2021 (2 months)
Compiled and analyzed market trends referencing over 6000 companies. Utilized tools like Tofler and LinkedIn to gather data and identify relevant information for assigned industries.
Education
Degrees, certifications, and relevant coursework
Christ University
Bachelor of Business Administration, Business Administration
2019 - 2022
Grade: 8.45 of 10.00
Completed a Bachelor of Business Administration with a focus on business principles, management strategies, and effective communication. Achieved a First Division with a GPA of 8.45 out of 10.00.
Grace Academy
High School Diploma, General Studies
2017 - 2019
Grade: 87.4%
Completed high school education under the CBSE Board with a focus on comprehensive academic development. Achieved a percentage of 87.4%.
Availability
Location
Authorized to work in
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