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Abdul Rafay

@abdulrafay27

Client Success & Project Lead at AKC Digitizing, coordinating client orders, outsourced designers, and web developers through delivery.

Pakistan

Message

What I'm looking for

I’m eager to gain more experience in sales and client management and grow further in a dynamic organization.

At AKC Digitizing, I lead client communications and coordinate projects from customer orders through final delivery. I also work with outsourced designers and web developers to resolve challenges and keep projects moving.

I support marketing and graphic design initiatives with creative input, and have managed campaign work such as car inspection reports. I also help resolve sales and marketing issues to support a smooth customer experience.

At Airfare Hub, I assisted customers from booking through boarding, shared flight updates, and liaised with airline staff to resolve airport issues. I also made cold calls and closed ticketing deals, earning €1500 in bonuses in one campaign.

At Voxtron Solutions, I called potential clients, generated qualified leads for senior sales teams, and maintained interaction records for handovers and follow-up. I’m eager to gain more experience in sales and client management and continue growing in a dynamic organization.

Experience

Work history, roles, and key accomplishments

Current

Client Success & Project Lead

Current

AKC Digitizing

Jan 2025 - Present (1 year 9 months)

Led client communications and end-to-end project management, coordinating with outsourced designers and web developers to ensure timely, high-quality delivery. Contributed to marketing and graphic design initiatives and streamlined outsourcing workflows.

Client Communication Project Management Outsourcing Coordination Marketing Graphic Design Sales Issue Resolution

Travel & Ticketing Consultant

Airfare Hub

Apr 2024 - Dec 2024 (8 months)

Assisted customers throughout the ticketing process, provided real-time flight updates, and resolved passenger issues at airports. Conducted cold calls to sell tickets, achieving top sales performance and earning €1500 in bonuses.

Customer Service Ticketing Cold Calling Sales Airline Operations Problem Solving

Business Development Associate

Voxtron Solutions

Oct 2023 - Apr 2024 (6 months)

Conducted high-volume cold calls to potential clients, generated qualified leads, and maintained accurate records of client interactions. Supported business growth by consistently meeting lead generation targets.

Cold Calling Lead Generation Sales CRM Communication Skills