Ch Abdullah Jamil
@chabdullahjamil
Customer Support Representative with experience in call-center support and online client advising, handling 200+ calls per day.
PakistanWhat I'm looking for
I handled 200+ client calls per day as a Medicare Sales Representative, qualifying prospects and transferring them to licensed representatives. I reached assigned targets ahead of schedule while logging interactions in a CRM.
As an Independent Visa and Travel Advisor, I guided international students in China through visa applications, reviewed documents, and arranged travel services. I built my client base through online channels and tracked leads and follow-ups in a CRM.
As a Call Center Representative, I supported customers in a high-volume phone environment and escalated complex cases to the right team. I’m prepared for remote work, including US-timezone shifts and rotating weekends.
Experience
Work history, roles, and key accomplishments
Independent Visa and Travel Advisor
Self Employed
Jan 2024 - Jan 2026 (2 years)
Guided international students through the visa process, assessed documents, and booked travel services. Built a client base through online channels and tracked leads in a CRM.
Call Center Representative
Call Center
Jan 2021 - Jan 2022 (1 year)
Reviewed and coordinated customer care interactions to ensure accuracy and timeliness. Supported customers in a high-volume phone environment and escalated complex cases appropriately.
Medicare Sales Representative
Outbound
Handled 200+ client calls per day, qualifying prospects and transferring them to licensed representatives. Achieved assigned targets ahead of schedule while maintaining accuracy and professional tone.
Education
Degrees, certifications, and relevant coursework
Nanjing Vocational Institute of Railway Technology
Diploma, Electrical Automation
2023 - 2026
Completed a three-year vocational program in Electrical Automation, gaining technical skills in railway technology.
AIMSC
Intermediate, Computer Science
2019 - 2021
Completed Intermediate in Computer Science, building foundational knowledge in computing and programming.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
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