Abdul muizz
@abdulmuizz1
I resolve enterprise support issues and build UiPath workflow automations.
IndiaWhat I'm looking for
At Movate, I deliver enterprise technical support, resolve complex product and UiPath workflow incidents, and maintain SLA compliance. I manage Salesforce CRM case documentation, monitor ticket queues and SLA breaches, and work with engineering and account teams on high-priority escalations.
Previously at CAMS, I supported mutual fund applications and business-critical systems through IIS administration, deployments, monitoring, backups, Windows and Linux patching, Radware load balancers, and SSL certificate management. I'm a UiPath Certified Professional Automation Developer Associate focused on troubleshooting, process automation, and improving operational efficiency.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer
Movate
Jan 2024 - Present (2 years 7 months)
Delivered enterprise-level technical support, troubleshooting UiPath automation issues and managing case documentation in Salesforce CRM. Collaborated with cross-functional teams on high-priority escalations and maintained SLA compliance.
Application Support Executive
Computer Age Management Services (CAMS)
Jan 2024 - Dec 2024 (11 months)
Provided end-to-end application support for mutual fund applications, managing IIS configuration, deployment, monitoring, and SSL certificates. Coordinated with cross-functional teams to implement production changes and ensure SLA adherence.
Education
Degrees, certifications, and relevant coursework
Aalim Muhammed Salegh College of Engineering
Bachelor of Engineering, Computer Science and Engineering
2019 - 2023
Grade: 8.4
Pursued a Bachelor of Engineering in Computer Science and Engineering, achieving a GPA of 8.4.
Velammal Vidhyashram
Higher Secondary Certificate, General Studies
Grade: 65.2%
Completed Class XII under the CBSE curriculum with a score of 65.2%.
Velammal Vidhyashram
Secondary School Certificate, General Studies
Grade: 8.6
Completed Class X under the CBSE curriculum with a GPA of 8.6.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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