Abdul Moiz

Leads end-to-end project execution, client relationships, resource planning, and business operations. Owns client escalations and coordinates delivery teams to resolve complex issues and support long-term client retention.

Serves as primary point of contact for client communications, project updates, and issue resolution. Leads support units, bridges Sales and Production, and implements a client-to-technical feedback loop to reduce churn and enable upsell opportunities.

Manages a portfolio of international client accounts focused on retention and account expansion. Prepares proposals and coordinates onboarding and delivery with internal teams to ensure smooth execution and organize client meetings with documented next steps.

Manages stakeholder communication from project initiation through final delivery. Monitors performance benchmarks through continuous feedback loops and acts as a bridge between sales, production, and project teams to align client expectations with technical execution.

Leads ecommerce procurement activities including vendor sourcing, price negotiation, and purchase orders. Coordinates inventory levels and supplier performance with logistics, finance, and operations, and implements cost optimization strategies while maintaining quality and compliance.

Managed customer service operations for international orders, including handling pricing disputes and shipping escalations. Calculated international shipping costs for orders and facilitated advance payment bookings to support secure transaction processing.

Cold-called car showrooms to generate leads and offered in-stock vehicles matching client requirements. Bid through auctions when needed, secured cars for delivery, and consistently achieved monthly sales targets for 12 consecutive months.

Completed Matriculation with a Computer Science focus at Nasra Secondary School.

Completed a Bachelor of Commerce at Govt. Commerce College.