Open to opportunities

Faizan Siddiqui

@faizansiddiqui1

Message

I drive revenue growth through sales leadership and agile project management.

Pakistan

Message

What I'm looking for

I'm seeking a leadership role in international sales or project management where I can drive revenue growth, lead remote high-performance teams, implement Agile processes, and improve customer satisfaction through strategic upselling.

I am a results-driven sales and project management professional specializing in web and design services. I lead international sales teams to exceed targets through strategic upselling and data-driven campaigns.

I have consistently met or exceeded a $5K monthly upsell target while overseeing Agile project workflows to improve delivery and productivity. I also managed operations and service quality at large public and retail organizations, implementing process improvements and ensuring regulatory compliance.

I'm eager to leverage my negotiation, client-relations, and leadership skills to drive growth and customer satisfaction in dynamic, remote-first teams.

Experience

Work history, roles, and key accomplishments

Current

Manager, International Sales & PM

Current

Nexion Corp

Oct 2024 - Present (10 months)

Led the International Sales department, implementing upsell strategies and managing a high-performance team to achieve monthly sales targets while overseeing Agile project management to streamline delivery and improve outcomes.

Upselling Sales Strategy Project Management Agile Client Relationship Management Team Leadership Cross Functional Collaboration

Current

Upseller, Web & Design Services

Current

Salsoft Technologies

Mar 2024 - Present (1 year 5 months)

Identified and closed upsell opportunities for web and design services, consistently meeting a $5K monthly sales target and strengthening long-term client relationships.

Upselling Client Relationship Management Sales Strategy Negotiation Sales Reporting Cross Functional Collaboration

Deputy Assistant Director

NADRA

Feb 2022 - Feb 2024 (2 years)

Managed operations of multiple registration centers, implementing policies and process improvements and conducting root-cause analyses that improved service delivery, efficiency, and regulatory compliance.

Operations Management Policy Development Process Improvement Compliance Root Cause Analysis Customer Service Team Management

International Customer Service Manager

Ibex

Oct 2020 - Jul 2021 (9 months)

Delivered customer support for Walmart accounts, resolving inquiries promptly and analyzing feedback to drive service improvements and maintain high customer satisfaction.

Customer Support Escalation Management Client Servicing Communication Problem Solving CRM

Education

Degrees, certifications, and relevant coursework

Bahria University Karachi Campus

Master of Science, Project Management

2023 - 2025

Master of Science in Project Management at Bahria University Karachi Campus from 2023 to 2025.

Bahria University Karachi Campus

Bachelor of Science, Computer Science

2016 - 2020

Bachelor of Science in Computer Science at Bahria University Karachi Campus from 2016 to 2020 with coursework in Information and Communication Technologies.