I'm looking for Customer Support roles and I'm open for remote work.

Abdul Majeed
@abdulmajeed3
Sales Representative at FANQAR, coordinating client inquiries and editing marketing content for social media.
What I'm looking for
At FANQAR, I represent the company in Pakistan, manage sales inquiries and follow-ups, and coordinate between clients and creative teams. I also edit content for marketing and social media posts.
At ibex, I supported Amazon US customers with order, delivery, refund, return, and account issues, as well as technical support for digital services and devices.
At AIAGRUPOSARL, I supported sales and marketing operations across African regions for a Spain-based organization. I worked on lead generation, client outreach, sales reporting, and contract negotiations.
Experience
Work history, roles, and key accomplishments
Sales & Editing Representative
FANQAR
May 2024 - Present (2 years 5 months)
Represented the company in Pakistan for sales and client coordination, managing sales inquiries, pricing discussions, and follow-ups. Handled content editing for marketing and social media posts and coordinated between clients and creative teams.
Customer Support Specialist
ibex
Jan 2026 - Jul 2026 (6 months)
Delivered exceptional support for Amazon US customers, handling order, delivery, refund, return, and account-related issues. Provided technical support for Amazon digital services, devices, and customer accounts.
Sales Marketing Manager
AIAGRUPOSARL
Mar 2024 - Sep 2025 (1 year 6 months)
Supported sales and marketing operations across African regions for a Spain-based organization, driving lead generation and client outreach. Analyzed sales and marketing data, managed sales reporting, and negotiated contracts to achieve favorable terms.
CEO & Founder
BKMakers
May 2023 - Feb 2024 (9 months)
Founded and ran an e-commerce store selling special stones jewelry, including bracelets, necklaces, and rings. Managed end-to-end operations including product sourcing, pricing, online listings, and customer sales.
Sales Manager
AliTraders
Oct 2022 - Dec 2023 (1 year 2 months)
Managed daily sales activities and consistently achieved monthly sales targets. Prepared sales plans, monitored market trends, maintained sales reports using Excel, and supervised sales team members.
Shopify Store Designer
Freelance
Jan 2021 - Dec 2022 (1 year 11 months)
Designed and built Shopify e-commerce storefronts for clients. Managed sales activities and achieved monthly sales targets, and supervised sales team members.
Education
Degrees, certifications, and relevant coursework
Government College, Gujrat
Intermediate (I.Cs.), Computer Science
Completed Intermediate (I.Cs.) in Computer Science at Government College, Gujrat.
Shopify
Shopify Store Designing Course, E-commerce
Completed a Shopify Store Designing Course.
Amazon
Amazon FBA Course — Virtual Assistant, E-commerce
Completed an Amazon FBA Course for Virtual Assistant.
Adobe
Adobe Photoshop, Graphic Design
Completed a course in Adobe Photoshop.
Digital Marketing
Digital Marketing, Marketing
Completed a course in Digital Marketing.
E-commerce
E-commerce, E-commerce
Completed a course in E-commerce.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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