Open to opportunities

ABDUL HASIB

@abdulhasib

Message

I deliver empathetic customer support and telemarketing across remote call centers.

Bangladesh

Message

What I'm looking for

I'm looking to grow in a forward-thinking organization where I can use communication, problem-solving, and customer service skills to improve service quality. I value dedication, empathy, professionalism, team success, and continuous learning.

I've supported customers and telemarketing operations at TSLM Management Service in Singapore remotely, as well as Malisha Edu, Next It Solution, and Desh Travels in Bangladesh.

With over three years in local and remote call center environments, I bring strong communication, problem-solving, CRM familiarity, and day/night shift flexibility. I'm currently studying Software Engineering and enjoy contributing to team success while continuously improving service quality.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

TSLM Management Service

Jan 2025 - Apr 2025 (3 months)

Handled customer service and telemarketing duties during night shifts for a remote role based in Singapore.

Customer Service Telemarketing Night Shift

Customer Service Representative & Student Counselor

Malisha Edu

Jan 2023 - Dec 2024 (1 year 11 months)

Provided customer service and student counseling services in an educational consultancy setting.

Customer Service Counseling

Call Center Representative

Next It Solution

Jul 2023 - Nov 2023 (4 months)

Worked as a call center representative during night shifts, handling customer inquiries and support.

Call Center Customer Support Night Shift

Social Media Marketer and Call Agent

Desh Travels

Jan 2023 - Jun 2023 (5 months)

Managed social media marketing efforts and handled customer calls for a travel agency.

Social Media Marketing Customer Service

Education

Degrees, certifications, and relevant coursework

Daffodil International University

Bachelor of Science, Software Engineering

2025 -

Activities and societies: Member of Daffodil International University Software Engineering Club; Cadet at Bangladesh National Cadet Corps (BNCC), Daffodil International University BNCC Platoon.

Pursuing a Bachelor of Science in Software Engineering, expected to graduate in 2029.