Open to opportunities

Abby Cannella

@abbycannella

Message

Results-driven shift leader with strong communication and teamwork skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a strong focus on cooperation and excellent communication skills. My experience as a Shift Leader at both Fruta Healthy Eating and McDonald's has equipped me with the ability to manage daily operations effectively while ensuring high standards of service. I thrive in dynamic work environments and am passionate about using teamwork to achieve common goals.

Throughout my career, I have demonstrated strong interpersonal skills and a willingness to learn, which has allowed me to quickly adapt to new situations. I take pride in handling customer complaints and ensuring satisfaction, while also maintaining adherence to health and safety regulations. My educational background in Interior Design, combined with my practical experience, has further enhanced my organizational skills and attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Shift Leader

Current

McDonalds

Aug 2020 - Present (4 years 9 months)

Managed inventory and supplies while assisting in scheduling shifts to optimize labor costs and service efficiency. Implemented company policies to maintain brand standards and ensured a positive customer experience through effective handling of opening and closing procedures.

Inventory Management Scheduling Customer Experience Policy Implementation

Shift Leader

Fruta Healthy Eating

Jun 2017 - Aug 2020 (3 years 2 months)

Supervised and trained crew members to ensure high standards of service while managing daily operations during assigned shifts. Handled customer complaints and ensured satisfaction, adhering to health and safety regulations and maintaining cleanliness in the restaurant.

Training Customer Service Health and Safety Problem Solving

Education

Degrees, certifications, and relevant coursework

Scottsdale Community College

Associate in Applied Science, Interior Design

2022 -

Pursuing an Associate in Applied Science in Interior Design, focusing on creating functional and aesthetically pleasing interior spaces through coursework in space planning, color theory, lighting, and material selections.

Poston Butte High School

High School Diploma, General Education

2015 - 2019

Completed high school education with a focus on developing foundational skills and knowledge necessary for further education and career opportunities.