Grace O'Gara
@graceogara
Shift Leader in fast-paced restaurants, delivering great service through leadership and training.
United StatesWhat I'm looking for
I’m a food service professional who thrives in fast-paced restaurant environments. I was promoted to Shift Leader at Burger King after demonstrating strong leadership, teamwork, and customer service skills.
In my roles, I supervise team members, assign workstations, delegate tasks during peak hours, and resolve customer concerns to protect guest experiences. I also monitor food preparation, cleanliness, and safety procedures, assist with opening/closing (including register counts and shift reports), and train new employees on POS systems, food preparation, and company policies.
Experience
Work history, roles, and key accomplishments
Supervised team members during shifts to ensure efficient restaurant operations and strong customer service, including assigning workstations and delegating tasks. Resolved customer concerns, monitored food preparation and safety procedures, and trained new employees on POS systems, food preparation, and company policies.
Provided fast and friendly customer service in a high-volume restaurant environment while operating POS to process orders and handle cash and card payments. Worked multiple stations and maintained food safety and sanitation standards, including covering shifts as needed.
Worked across multiple stations to process customer orders, handle payments accurately, and maintain efficient service. Answered customer questions professionally and maintained cleanliness and food safety standards while training new team members.
Education
Degrees, certifications, and relevant coursework
Milton High School
High School Diploma, High School
Grade: GPA: 3.7; Class rank: 150/455
Activities and societies: Member of Marching Band; completed 12 Honors Courses and 1 AP Course (Human Geography).
Earned a High School Diploma from Milton High School in May 2025, with a 3.7 GPA and coursework including 1 AP class (Human Geography).
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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