Abbie Goodwin
@abbiegoodwin
Operations leader driving business performance through strategy and delivery.
What I'm looking for
As an operations leader, I have a proven track record of driving business performance through strategic alignment and effective execution. My experience spans various roles, where I have successfully shaped product organization strategies and scaled operational processes to support high growth. I excel in embedding structure and using data to influence decision-making, ensuring that cross-functional teams work cohesively towards shared goals.
In my current role as Operations Manager at Matillion, I have designed and implemented frameworks that enhance collaboration and improve operational visibility. I prioritize employee satisfaction and development, fostering a high-performance culture. My commitment to diversity and inclusion is evident in my leadership of the ED&I strategy, where I utilize data to monitor impact and drive cultural change across departments.
Experience
Work history, roles, and key accomplishments
Operations Manager, Product
Matillion
Aug 2021 - Present (4 years)
Shaped product organization strategy and scaled operational processes to support high growth and cross-team cohesion across Product Management, Design, Growth, and Data Science. Designed and implemented repeatable frameworks for intake, planning, retrospectives, and cross-functional collaboration, integrating business context into product decisions.
Volunteer – Domestic Abuse Services
Trafford Domestic Abuse Services
Aug 2023 - Present (2 years)
Provided operational support to admin and data teams. Provided outreach support to survivors accessing vital community services.
Operations Volunteer
Queen Bee Coaching
Sep 2022 - Present (2 years 11 months)
Streamlined coordination of coaching delivery and operational systems for a nonprofit network. Co-led on recruitment of both volunteer, and paid positions, including the Chairperson role.
Diversity and Inclusion Task Force Lead
Matillion
Jan 2020 - Present (5 years 7 months)
Owned delivery of company-wide ED&I strategy, events and employee resource groups (ERGs). Used data to monitor diversity metrics and impact culture across departments.
Talent Acquisition Business Partner
Matillion
Oct 2019 - Present (5 years 10 months)
Owned strategic resource planning and internal hiring operations, aligning recruitment efforts with business growth and capability needs. Designed scalable hiring processes, frameworks, and tooling to improve efficiency, consistency, and stakeholder engagement.
Senior Recruitment and D&I Consultant
Nixor Resource Consulting Ltd
Aug 2019 - Present (6 years)
Established a contract recruitment division for digital & tech recruitment. Consulted internally, as well as with external clients, on diversity and inclusion.
Delivery Consultant (MSP)
Intelligent Resource Limited
Sep 2017 - Present (7 years 11 months)
Owned the end-to-end delivery of a high-value recruitment account, Sainsburys Argos Group, acting as the primary point of contact for the client and internal delivery teams. Led workforce planning sessions with client stakeholders to forecast hiring needs, define SLAs, and align delivery strategy to business goals.
Senior Talent Acquisition Specialist
Concentrix
Apr 2015 - Present (10 years 4 months)
Delivered high-volume recruitment across customer service and sales roles, meeting weekly and monthly hiring targets. Managed the full recruitment lifecycle, from job advertising to onboarding, ensuring a smooth candidate experience.
Recruitment Consultant
Nixor Resource Consulting
May 2012 - Present (13 years 3 months)
Recruited for Tech and Data roles across software engineering and data analytics, managing the full 360 recruitment lifecycle. Built and maintained client relationships through targeted business development and delivery excellence.
Education
Degrees, certifications, and relevant coursework
First on Scene
Mental Health First Aid, Mental Health
2024 -
Certified in Mental Health First Aid by First on Scene, with certification valid from 2024 to 2027. This training equips individuals to provide initial support to those experiencing mental health challenges.
Matillion
Matillion ETL Foundations Certification, ETL
2024 - 2024
Completed the Matillion ETL Foundations Certification in 2024, demonstrating proficiency in ETL processes and data integration. This certification enhances skills in data transformation and management.
Product-Led Alliance
Product Ops Certified, Product Operations
2022 - 2022
Achieved Product Ops Certification from Product-Led Alliance in 2022, focusing on operational excellence within product organizations. This certification validates expertise in streamlining product development workflows and strategies.
CIPD
Social Media for Recruitment, Recruitment
2019 - 2019
Completed the Social Media for Recruitment certification from CIPD in 2019, focusing on leveraging social media platforms for talent acquisition. This enhances skills in modern recruitment strategies and employer branding.
Availability
Location
Authorized to work in
Job categories
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