@abasiakaraakpabio
Customer Support Specialist at The Canvas by Siffon, handling customer inquiries across multiple channels.
NigeriaAt The Canvas by Siffon, I worked as a Customer Support Specialist, addressing customer inquiries and supporting positive customer experiences.
Previously, I worked in customer support and client relations at TMLT Innovation Hub, Afrikan Heroes, Current School News, and Silver Lounge. I use Zendesk, Freshdesk, Google Workspace, Microsoft Office, Slack, and Zoom.
Work history, roles, and key accomplishments
The Canvas by Siffon
Jan 2025 - Jan 2026 (1 year)
Provided customer support services, addressing client inquiries and ensuring satisfaction.
TMLT Innovation Hub
Jan 2022 - Jan 2025 (3 years)
Delivered customer support, managing interactions and resolving issues to maintain client satisfaction.
Afrikan Heroes
Jan 2022 - Jan 2022 (0 months)
Managed client relations, fostering positive relationships and addressing client needs.
Current School News
Jan 2019 - Jan 2019 (0 months)
Engaged with customers to provide information and support, enhancing customer experience.
Silver Lounge
Jan 2018 - Jan 2019 (1 year)
Represented the company in customer service, handling inquiries and ensuring customer satisfaction.
Degrees, certifications, and relevant coursework
Bachelor of Agriculture (B.Agr), Agriculture
2016 - 2022
Earned a Bachelor of Agriculture degree, gaining knowledge in agricultural sciences and related disciplines.
West African Examination Council (WAEC), General Education
2009 - 2015
Completed secondary education and obtained the West African Examination Council (WAEC) certificate.
Software and tools used professionally
NigeriaYou can contact Abasiakara and 90k+ other talented remote workers on Himalayas.
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