@abaainooson
Customer Service Representative at Uber Ghana who supported customers with account, trip, payment, and service inquiries.
GhanaAt Uber Ghana, I supported customers with account, trip, payment, and service-related questions. I investigated concerns, responded to complaints, and escalated complex issues when additional support was needed.
At MTN GHANA, I assisted customers with accounts, products, services, and general inquiries. I documented interactions and resolutions while handling customer and account information confidentially.
Work history, roles, and key accomplishments
Provided customer support for inquiries and concerns related to Uber services. Assisted customers with account, trip, payment, and service-related questions, and escalated complex issues when required.
MTN Ghana
Jan 2018 - Dec 2020 (2 years 11 months)
Provided professional customer service and support regarding accounts, products, services, and general inquiries. Handled complaints professionally and escalated complex issues when necessary.
Degrees, certifications, and relevant coursework
Diploma, Customer Services
2014 - 2017
Diploma in Customer Services from WestEnd College, Ghana, from 2014 to 2017.
Software and tools used professionally
GhanaYou can contact ABA and 90k+ other talented remote workers on Himalayas.
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