Aazir Ahmed
@aazirahmed
Dedicated customer support professional with a focus on sales and service.
What I'm looking for
I am a highly motivated individual with over three years of experience in customer support and sales roles. My journey began as a Sales Specialist and Support Agent at Direct Digital Solutions, where I honed my skills in promoting services, managing customer relationships, and driving sales. I take pride in my ability to effectively communicate with customers and resolve their queries, ensuring a positive experience.
Throughout my career, I have taken on various roles, including Customer Service Representative and International Sales Executive. My experience at Farnek Pvt Limited allowed me to develop my administrative skills while ensuring smooth operations within the team. I am currently pursuing my LLB and am eager to apply my knowledge and skills in a challenging position that fosters growth and learning.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Get Managed Today
Jun 2024 - Jun 2024 (0 months)
Handled the CSR department for a UK-based real estate company, addressing customer queries and providing guidance.
International Sales Executive
Quality Resource Pvt, Ltd
Apr 2024 - Jun 2024 (2 months)
Engaged with SMEs in the US market to introduce SEO services and drive sales.
Customer Relation Officer
Chat Pandas
Dec 2023 - Apr 2024 (4 months)
Resolved customer queries regarding RV bookings, providing assistance throughout their journey.
Content Writer
Grow Digital Pakistan
Aug 2023 - Dec 2023 (4 months)
Wrote blogs, web pages, and classified ads, focusing on product benefits and roles in daily life.
Customer Service Representative
Farnek Pvt Limited
May 2022 - May 2023 (11 months)
Served as a Senior Customer Support Agent, managing appointments, feedback, and incident reporting to ensure smooth operations and prevent mishaps.
Sales Specialist
Direct Digital Solutions
Dec 2021 - Jan 2022 (1 month)
Performed as a Sales Specialist and Customer Support Agent, focusing on Satellite TV promotions, reducing bills, and increasing sales to enhance company revenue.
Education
Degrees, certifications, and relevant coursework
Aazir hasn't added their education
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