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Aaruhi Agrawal

@aaruhiagrawal

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Customer-centric Product Manager with expertise in B2B payments.

India

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What I'm looking for

I am seeking a role that fosters innovation and allows for impactful product development.

I am a customer-centric Product Manager with three years of experience in B2B payments and fintech, specializing in global FX workflows and integrations. My focus on product-led growth (PLG) has driven the development of scalable, self-serve solutions that enhance user experiences and optimize customer acquisition, activation, and retention.

At Bank of America, I successfully led initiatives that reduced customer query response times by 35% and improved user engagement with new features by 20%. My ability to collaborate cross-functionally with operations, technology, and compliance teams has resulted in significant operational efficiencies and a reduction in system errors. I am passionate about leveraging data-driven insights to inform product decisions and enhance customer satisfaction.

My educational background includes an MBA from the Indian Business School, where I majored in Finance. I am skilled in product management, market research, and data analysis, and I thrive in environments that challenge me to innovate and drive results.

Experience

Work history, roles, and key accomplishments

Current

Product Manager – FX Payment Solutions

Current

Bank of America

Apr 2022 - Nov 2024 (2 years 7 months)

Led product-led growth initiatives by optimizing FX payment workflows and introducing automated self-serve solutions, enhancing customer satisfaction and operational efficiency. Collaborated cross-functionally to deliver scalable product enhancements and developed data-backed insights for informed decision-making.

Product Management B2B Data Driven Decision Making Lifecycle Management SQL Microsoft Office

Intern - Investment Banking Research Division

J.P. Morgan

Oct 2021 - Nov 2021 (1 month)

Conducted market research and financial analysis to support investment strategies, collaborating with teams to enhance data interpretation and presentation skills. Gained exposure to financial modeling and client engagement.

Market Research Financial Analysis Stakeholder Engagement Financial Modeling

Financial Planning & Analysis Intern

India Infoline Ltd.

Feb 2021 - Jun 2021 (4 months)

Analyzed financial statements and business performance reports to identify growth trends. Collaborated with management to enhance customer feedback strategies, significantly improving market insights.

Financial Analysis Reporting Market Insights

Education

Degrees, certifications, and relevant coursework

Indian Business School, ICFAI University

Masters of Business Administration, Finance

2020 - 2022

Completed a Masters of Business Administration with a focus on Finance, equipping with advanced knowledge in financial management and strategic decision-making.