Looking for a job

Aaron Shore

@aaronshore

Message

I integrate tech into workflows and am trusted to craft clear, detailed documents.

Israel

Message

What I'm looking for

I seek a role that values collaboration and innovation, offering opportunities for growth.

I am a dedicated technical writer with a strong background in creating comprehensive user documentation and guides. My experience at Nuvei involved developing payment guides that encompassed UX standards, APIs, and SDK integrations, ensuring that diverse audiences could easily understand complex technical content. I pride myself on my ability to collaborate effectively with developers, product managers, and UX designers to deliver clear and valuable documentation.

Previously, as an Assistant Vice President at State Street, I managed a cross-functional team, fostering strong relationships with clients and investment managers. My leadership resulted in a 25% increase in overall accuracy through streamlined quality controls. My analytical skills were further honed during my tenure at Bank of New York Mellon, where I contributed to key projects and helped transition our department to a new investment accounting system.

Experience

Work history, roles, and key accomplishments

Technical Writing

Nuvei

Jan 2024 - Dec 2025 (1 year 11 months)

Developed and maintained comprehensive payment guides for new providers, covering UX standards, APIs, SDK integrations, and platform requirements. Authored clear, concise user documentation, FAQs, workflow and technical guides for diverse audiences.

Technical Writing API Documentation SDK Integration User Guides Guidde Camtasia

Assistant Vice President, Private Credit Servicing

State Street

Jan 2022 - Dec 2023 (1 year 11 months)

Managed a cross-functional team of 6 analysts and officers across multiple locations. Established strong working relationships with clients and investment managers and other third parties.

Team Management Client Relationship Management Quality Control Process Improvement Private Credit Servicing

Senior Analyst, Middle Office

Bank of New York Mellon

Jan 2014 - Dec 2022 (8 years 11 months)

Oversaw procedure reviews and contributed to key team projects; developed securities accounting workflows and identified process gaps and SLA risks. Integral in transitioning department to a new investment accounting system.

Securities Accounting Workflows Process Improvement

Treasury Analyst

Dime Savings Bank of Williamsburgh

Jan 2008 - Dec 2017 (9 years 11 months)

Prepared entries for GL ledgers. Managed the cash desk, optimized and forecasted liquidity needs.

General Ledger Cash Management Financial Analysis

Education

Degrees, certifications, and relevant coursework

OnTarget Communications

Technical Writing Program, Technical Writing

2024 - 2024

Trained in Microsoft Office Suite, MadCap Flare, Guidde, Camtasia. Attended workshops on Tech Writing, UX Writing, Microcopy, Source Control and Release Notes. Participated in lectures on Graphics, soft skills, Video Production, Editing and API Documentation.