Aaron James Mendoza
@aaronjamesmendoza
Highly dependable with the ability to accomplish tasks accurately in a fast-paced environment.
What I'm looking for
As a seasoned Senior Customer Service Manager with a strong background in accounting, I have developed a unique blend of skills that enable me to excel in fast-paced environments. With experience in global processes, specifically in Australia and the United States of America, I have honed my ability to work accurately and efficiently. My expertise in pricing analysis, contract data, and sales operations has allowed me to provide commercial guidance and recommend business opportunities.
Throughout my career, I have demonstrated my ability to work effectively with internal sales teams, develop pricing frameworks, and provide excellent customer service. My proficiency in Salesforce, ERP, and other internal systems has enabled me to ensure order accuracy and data cleanliness. I am a purpose-driven professional with a strong focus on achieving tasks accurately and efficiently.
With a strong understanding of business processes and data analysis techniques, I am confident in my ability to extract insights from large datasets, identify trends, and provide actionable recommendations to support business objectives. I am a team player with excellent communication skills, able to work effectively with customers, sales teams, and other stakeholders to achieve common goals.
Experience
Work history, roles, and key accomplishments
SENIOR CUSTOMER SERVICE MANAGER
Prestar LLC
Dec 2022 - Nov 2024 (1 year 11 months)
• Interact in an upbeat manner with customers to answer their inquiries about quote requests and accounts.
• Research properties using property appraisers' websites
• Create quotes for customers for review by sales.
• Use telephone and email to communicate with customers, for research, and to close deals.
BUSINESS ANALYST
Flosum Corporation
Aug 2022 - May 2023 (9 months)
• Assist the sales team in creating quotes and
• Send invoices and follow up payments via QuickBooks
• Generate sales report in Salesforce and analyze the data in Excel.
• Extract insights from large datasets, identify trends, and provide actionable recommendations to support business objectives.
SENIOR FOR SALES EXECUTIVE
Cloudstaff Modern Workforce
Feb 2022 - Aug 2022 (6 months)
• Inventory Management and sales data to support EMEA and AMS Sales Team
• Data Entry into sheets and salesforce, run basic reports from
Salesforce
• Develop and understanding of business process to help support regional sales team when necessary in Salesforce and business process
Education
Degrees, certifications, and relevant coursework
Tarlac State University
Bachelor of Science in Accounting Technology, Accounting
2011 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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