Open to opportunities

Aamir Mir

@aamirmir

Message

Experienced field sales and customer support professional skilled in merchant onboarding and data entry.

India

Message

What I'm looking for

I am looking for roles in data entry, BPO, customer service, or sales where I can leverage merchant onboarding experience, CRM skills, and strong communication to meet targets and support customers.

I am an experienced field sales and customer support professional with hands-on experience at Paytm, focused on merchant onboarding, device deployment, and delivering strong after-sales support. I consistently achieved monthly sales targets while maintaining accurate CRM and documentation.

My background includes managing inbound and outbound customer interactions, creating and resolving support tickets, and handling escalations with professionalism. I prepare and submit reports using Excel and Google Sheets and have practical knowledge of CRM apps and WhatsApp Business.

I am seeking opportunities in data entry, BPO, customer service, or sales where I can apply my communication skills in English, Hindi, and Urdu, time-management strengths, and commitment to meeting targets and improving customer satisfaction.

Experience

Work history, roles, and key accomplishments

Customer Support Associate

Paytm

Jan 2024 - Jan 2025 (1 year)

Handled inbound and outbound customer queries, created and resolved support tickets, and provided after-sales follow-up to improve customer satisfaction and escalation resolution.

Customer Support Ticketing CRM Documentation MS Excel Google Sheets

Senior Field Sales Executive

Paytm

Jan 2023 - Jan 2024 (1 year)

Onboarded merchants, deployed Paytm devices (Soundbox, QR, card machines), performed CRM data entry, and consistently met monthly sales targets while preparing performance reports.

KYC Field Sales CRM Data Entry MS Excel Google Sheets