Aaliyah Grant
@aaliyahgrant
I coordinate high-volume patient, client, and operations workflows with accuracy in regulated environments.
United StatesWhat I'm looking for
At Labcorp, I manage 80+ daily client and patient interactions for lab services and specimen status, resolve complex requests, and maintain accurate HIPAA-compliant records across CRM and multiple databases.
I've also coordinated 50+ daily patient appointments at Kansas City Orthopedic Alliance, processing referrals, verifying insurance eligibility, and ensuring patients reach the appropriate provider. My work keeps scheduling, documentation, and care coordination moving smoothly.
Across operations roles at Mac Packaging Warehouse, Kansas City Life Insurance, Johnson Controls, and Safe Haven ADT, I've supported payroll, procurement, policy processing, dispatch, payment processing, scheduling, and high-volume customer service.
Experience
Work history, roles, and key accomplishments
Frontline client services for lab and specimen operations, resolving requests and maintaining accurate records across CRM and multiple databases in a HIPAA governed environment. Act as liaison between Labcorp, clients, and patients, managing 80+ daily interactions on lab services and specimen status.
Education
Degrees, certifications, and relevant coursework
Southeast High School
High School Diploma, General Studies
Completed high school education and earned a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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