Open to opportunities

Aakash Srivastav

@aakashsrivastav

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Operations and supply-chain professional turning data into faster, accurate order fulfillment.

India

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What I'm looking for

I’m looking for an operations role where I can use data analysis to improve order accuracy and turnaround time, collaborate cross-functionally, and manage end-to-end fulfillment and stakeholders with a strong focus on timely, compliant outcomes.

I’m an operations-focused professional with experience across order processing, fulfillment, and supply chain coordination in private firms. At HealthKart, I validated and processed purchase orders in a java based ERP, and collaborated to build a java based ERP RTV dashboard that streamlined return processing and manual errors by 60%, enabling automatic credit note generation.

I also drive performance through reporting—tracking fill rates, value fill rates, turnaround time, and warehouse packing/shipping effectiveness to improve overall operations. More recently, as a District Coordinator (Community Mobilization) with the Basic Education Department (Govt. of Uttar Pradesh), I manage work orders and the distribution of free text books for over 180,000 students, implement key education schemes, and handle grievances through the Integrated Grievance Redressal System (IGRS) with a strong focus on timely, compliant delivery.

Experience

Work history, roles, and key accomplishments

Current

District Coordinator (Community)

Current

Basic Education Department (Govt. Of Uttar Pradesh, On Contr

Feb 2024 - Present (2 years 5 months)

Create and manage work orders for free text books for over 180,000 students, overseeing timely and accurate delivery and distribution to government schools. Implement government education schemes, conduct district education programs, facilitate school management committee activities, manage grievance redressal via the IGRS portal, and prepare documentation and payment files for government approval

Work Order Management Free Text Book Distribution Government Scheme Implementation RTE Act 2009 Compliance District Events Management School Management Committee (SMC) Facilitation PTM Support IGRS Portal Management Data Management Office Order Drafting

Associate – Operations

Bright Life Care Pvt. Ltd. (HealthKart)

Oct 2018 - Sep 2019 (11 months)

Processed and validated purchase orders in a Java-based ERP and coordinated with logistics to meet client TAT targets. Collaborated with Tech and Finance to build a Java ERP RTV dashboard, reducing return processing errors by 60% and enabling automatic credit note generation, and managed sales orders in SAP ERP.

order fulfillment Purchase Order Processing ERP Logistics Coordination RTV Dashboard Returns Processing Credit Notes SAP ERP Sales Order Management Turnaround Time (TAT)Data Analysis And Reporting Cross Functional Collaboration

Executive - Order & Processing

Grofers India Pvt. Ltd.

Dec 2016 - Aug 2018 (1 year 8 months)

Owned the end-to-end order processing cycle by following up with merchants, customers, and field executives to prevent order issues. Supported other teams (payments and customer support) during high-workload periods via email and chat.

Order Processing Stakeholder Management Payments Support Customer Support Email Support Chat Support

Management Trainee

Videocon d2h Ltd.

Jun 2016 - Nov 2016 (5 months)

Managed relationships with retailers and distributors to discuss business objectives, product updates, and sales strategies. Supervised distributor personnel to support product distribution, expanded distributor/retailer relationships to increase sales, and led local sales efforts with ongoing market updates and offers.

Sales Strategy Product Distribution Relationship Management Sales Operations Business Development

Education

Degrees, certifications, and relevant coursework

Amity University Jaipur

Master of Business Administration (MBA), Marketing Management & International Business

2014 - 2016

Grade: 1st Division

Master of Business Administration (Marketing Management & International Business). Completed an MBA dissertation on usage of e-banking through mobile phones: a cross section study of Amity University employees and students.