Ravi Kumar

I’m a results-driven MBA professional with 3.5+ years of experience specializing in order management, supply chain operations, and process optimization. I’ve supported end-to-end order processing and fulfillment through Wipro Ltd and JU Agri Sciences, with a strong focus on operational accuracy and customer satisfaction.

In my roles, I owned the full order lifecycle—from intake and purchase order (PO) validation through entry into SAP/ERP, fulfillment, and invoicing. I tracked high-volume order pipelines in real time, coordinated with internal sales teams, warehouse/logistics partners, and global clients, and ensured SLA compliance with 99%+ accuracy.

I’m particularly effective at resolving complex escalations and preventing revenue leakage through auditing and validation. I reconcile billing details against contract terms, manage logistics and inventory coordination for domestic and import/export shipments, and use Microsoft Excel reporting to identify bottlenecks and drive continuous improvement.

I also led a process improvement initiative at Wipro, standardizing order validation checklists and streamlining cross-functional coordination across sales, logistics, and finance. As a result, I reduced purchase order processing cycle time by 20% and minimized invoice discrepancies using automated Excel tracking tools and improved SAP workflows.