Aakash Shah
@aakashshah2
I convert sales leads into bookings while coordinating seamless trekking operations and customer experiences.
What I'm looking for
At Trekhievers, I convert inbound leads into confirmed trekking bookings and coordinate weekend operations for 100+ participants across multiple events.
I've converted 100+ leads per week through calls, WhatsApp, and follow-ups, maintaining an average 20% lead-to-customer conversion rate. I support customers with itineraries, pricing, schedules, and post-booking communication while helping maximize trek occupancy.
I manage transportation vendors, trek leader coordination, participant communication groups, booking records, expense reports, and reimbursements for 5–10 concurrent trekking batches.
Previously at Shaadi.com, I conducted outbound sales, recommended membership plans, managed CRM updates, handled objections, and built customer trust throughout the sales process.
Experience
Work history, roles, and key accomplishments
Sales Executive & Operations Coordinator
Trekhievers
Apr 2025 - Apr 2026 (1 year)
Converted 100+ leads per week and achieved a 20% lead-to-customer conversion rate. Coordinated operations for 100+ participants across multiple trekking events and managed logistics for 5-10 concurrent batches.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Arts, Psychology
Pursued a Bachelor of Arts degree in Psychology, developing strong analytical and interpersonal skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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