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Aakash ShahAS
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Aakash Shah

@aakashshah2

I convert sales leads into bookings while coordinating seamless trekking operations and customer experiences.

India
Message

What I'm looking for

I'm looking for a sales or operations role where I can drive lead conversions, coordinate customer-facing operations, improve processes, and contribute to strong customer experiences.

At Trekhievers, I convert inbound leads into confirmed trekking bookings and coordinate weekend operations for 100+ participants across multiple events.

I've converted 100+ leads per week through calls, WhatsApp, and follow-ups, maintaining an average 20% lead-to-customer conversion rate. I support customers with itineraries, pricing, schedules, and post-booking communication while helping maximize trek occupancy.

I manage transportation vendors, trek leader coordination, participant communication groups, booking records, expense reports, and reimbursements for 5–10 concurrent trekking batches.

Previously at Shaadi.com, I conducted outbound sales, recommended membership plans, managed CRM updates, handled objections, and built customer trust throughout the sales process.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Mumbai logoUM

University of Mumbai

Bachelor of Arts, Psychology

Pursued a Bachelor of Arts degree in Psychology, developing strong analytical and interpersonal skills.

Tech stack

Software and tools used professionally

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