Protima Kapoor
@protimakapoor
I’m a sales coordination and client relationship professional focused on lead handling and customer query resolution.
What I'm looking for
I’m a dedicated, result-oriented professional with experience in sales coordination, customer interaction, and client relationship management. I’m known for professional, organized communication and a customer-focused mindset.
In my previous role as a Sales Executive at Justdial, I handled customer interactions, assisted clients with service-related queries, and maintained regular follow-ups to support relationship management. I coordinated with customers to understand requirements and provide suitable solutions.
I also managed communication and maintained records of customer interactions, contributing to customer satisfaction through clear, timely responses. I enjoy lead handling and coordination work where I can keep everything moving smoothly.
I bring strong communication and interpersonal skills, along with the ability to handle multiple tasks efficiently. I’m a quick learner and adaptable professional who stays positive, organized, and responsible.
Experience
Work history, roles, and key accomplishments
Sales Executive
Justdial
Mar 2015 - Apr 2017 (2 years 1 month)
Handled customer interactions and service-related queries, coordinating with customers to understand requirements and provide suitable solutions. Maintained follow-ups, managed communication and records, and supported client relationship management activities.
Education
Degrees, certifications, and relevant coursework
Delhi University
Bachelor of Commerce (B.Com), Commerce
Earned a Bachelor of Commerce (B.Com) from Delhi University in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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