ياسمين على العنزي

I've supported IT operations at KPB Consultants for the Qiddiya Project, processing access requests through enterprise systems, coordinating stakeholders, and maintaining operational documentation and reports.

Previously, I provided end-user support at Ekhaa Charity for Orphans Care Foundation and Atmaal, resolving hardware, software, VPN, Microsoft Office, and system issues. I bring hands-on experience with ITSM, EMS, incident handling, asset management, SQL, Python, Java, Windows, Linux, and networking fundamentals, alongside a graduation project that used Python, OpenCV, AI, and IoT for real-time home security alerts.