Abdalmajeed Abdalrahman
@abdalmajeedabdalrahm
IT Support Specialist and Data Analyst Trainee who resolved 150+ support tickets and built Power BI dashboards.
Saudi ArabiaWhat I'm looking for
As an IT Support Intern, I resolved over 150 hardware and software support tickets, improving system uptime by 25%. I also configured network settings and maintained more than 50 user workstations.
I trained new users in basic troubleshooting and collaborated with the IT team on a more efficient data backup process. My training includes Excel, SQL, and Power BI, and I’m looking for an entry-level role where I can apply my technical and analytical skills in a professional IT environment.
Experience
Work history, roles, and key accomplishments
Security Guard
Unknown
Monitored security systems and controlled building access, ensuring a safe environment. Responded to incidents swiftly, coordinating with emergency services and documenting events.
Warehouse Keeper
Unknown
Managed inventory levels and conducted regular stock audits to ensure accuracy. Facilitated receiving and dispatching of goods, maintaining organized storage and accurate records.
IT Support Intern
Unknown
Resolved over 150 technical support tickets related to hardware and software issues, improving system uptime by 25%. Configured network settings and performed routine maintenance for over 50 user workstations.
HR Assistant
Unknown
Assisted in the recruitment process, including screening resumes and scheduling interviews. Maintained employee records and updated HR databases, ensuring data accuracy and compliance.
Education
Degrees, certifications, and relevant coursework
University of Science and Technology
Diploma, Information Technology
Grade: Very Good
Graduated with a Diploma in Information Technology in 2018, achieving a grade of Very Good.
Tech stack
Software and tools used professionally
Availability
Location
Saudi ArabiaAuthorized to work in
Salary expectations
Job categories
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