Евгений Кондратенко
@0003723
I deliver SaaS, AI, fintech, and custom-development products from presale through launch and support.
Russian FederationWhat I'm looking for
At amoCRM (Kommo), I lead two product teams delivering an AI support agent across CRM, WhatsApp, Telegram, and Instagram. I launched its commercial model, with users attributing 18% of new Pro-plan upgrades to the AI agent, and delivered a data-center migration saving about $16,000 per month.
I've managed full-cycle international delivery at Studio Delaem and Soft Space, coordinating cross-functional teams across payments, Web3, AI, e-commerce, mobile, and web products. I delivered 6 large IT projects, brought 3 to production ahead of schedule, reduced release cycles by 20%, and increased client NPS by 25% through transparent task tracking.
I work comfortably with distributed international teams, Scrum and Kanban processes, stakeholder management, presale, and product delivery from requirements through post-launch support.
Experience
Work history, roles, and key accomplishments
Project Manager
amoCRM (Kommo)
Dec 2025 - Present (8 months)
Led two product teams of 10 engineers, owning the AI support agent and launching its commercial model. Managed SLA-based incident management and delivered a data-center migration with storage optimization.
Project Manager
Studio Delaem
May 2024 - Oct 2025 (1 year 5 months)
Managed multiple international full-cycle projects from presale to release, coordinating cross-functional teams of up to 10. Delivered 6 large IT projects, cut release cycle by 20%, and raised client NPS by 25%.
Project Manager
Soft Space
May 2023 - May 2024 (1 year)
Managed up to 9 custom mobile/web projects simultaneously, acting as Product Owner and leading a team of analysts. Released 5 mobile applications and cut client approval cycle from 3 days to 1.
Project Office Assistant
Visitech
Feb 2022 - Aug 2023 (1 year 6 months)
Provided operational support to the project office, including backlogs, documentation, and onboarding. Owned tender procedures, bringing 50+ potential clients and reducing tender-doc preparation time.
Education
Degrees, certifications, and relevant coursework
Russian State University for the Humanities
Bachelor's degree, Advertising and Public Relations
Studied Advertising and Public Relations with a focus on Marketing.
Availability
Location
Russian FederationAuthorized to work in
Job categories
Skills
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