Δεσποινα Τζουμα
@0001700
Experienced hospitality professional specializing in restaurant operations, service, and team management.
GreeceWhat I'm looking for
I am a dedicated hospitality professional with extensive experience across restaurants, hotels, and food service operations in Greece. I have held roles from waitress and bartender to floor manager, kitchen manager, and store manager, overseeing service, staff, reservations, and food preparation.
My career highlights include managing roof-garden teams, running breakfast buffets and 'a la carte' service, handling reservations systems, and supervising store operations. I am communicative, well-organized, adaptable, and committed to delivering excellent guest service while developing my professional skills.
Experience
Work history, roles, and key accomplishments
Waitress / Bartender
IridaChic Boutique Hotel and Restaurant
Apr 2025 - Nov 2025 (7 months)
Provided half-board and à la carte service, managed breakfast buffet setup and guest service, and performed bar duties during Apr 2025–Nov 2025 peak season.
Breakfast Buffet Waitress / Bartender
Casa Blu Hotel
Apr 2024 - Nov 2024 (7 months)
Prepared breakfast buffet, served guests and lunches, and performed bar service during the Apr 2024–Nov 2024 season, supporting high guest volumes.
Floor Manager / Waitress
Taverna Pithari
Mar 2023 - Nov 2024 (1 year 8 months)
Managed roof garden operations and staff while performing waitressing duties across seasonal periods (Mar 2023–Nov 2024), improving service coordination and shift efficiency.
Receptionist / Reservations Agent
Oniro by the Sea
Mar 2022 - Nov 2022 (8 months)
Handled front-desk reception and managed reservations via Eat Up system during Mar 2022–Nov 2022, ensuring accurate bookings and guest check-in/out processes.
Store Manager
Food Academy
Dec 2019 - Mar 2022 (2 years 3 months)
Supervised order management, cashier operations and staff from Dec 2019–Mar 2022, improving store workflow and customer service consistency.
Chef / Kitchen Manager
Arch Coffee & Food
Jun 2019 - Nov 2019 (5 months)
Led menu planning and kitchen operations as Chef-Kitchen Manager from Jun 2019–Nov 2019, overseeing food preparation and quality control.
Kitchen Manager
Pagopoieion
Feb 2018 - May 2019 (1 year 3 months)
Managed orders and prepared meals and desserts from Feb 2018–May 2019, ensuring timely service and consistent food quality.
Canteen Saleswoman
Streat Dog
Oct 2015 - Dec 2017 (2 years 2 months)
Performed sales, cashier and buffet meal preparation duties from Oct 2015–Dec 2017, maintaining service speed and customer satisfaction.
Store Manager
Parmigiani
Aug 2014 - Sep 2015 (1 year 1 month)
Managed staff and store operations at Parmigiani Restaurant (Aug 2014–Sep 2015), coordinating shifts and improving service delivery.
Waitress / Barwoman
Undercity
Jan 2009 - Jan 2010 (1 year)
Prepared drinks and served customers at Cafe-Bar Undercity during Jan 2009–Jan 2010, maintaining service standards in a busy bar environment.
Education
Degrees, certifications, and relevant coursework
IEK AKMI (AKMI Vocational Training Institute)
Seminars, Management
2023 - 2023
Attended management seminars at IEK AKMI to develop professional skills in hospitality management.
IEK AKMI (AKMI Vocational Training Institute)
Vocational Training Diploma, Food and Beverage
2022 - 2022
Completed vocational training in Food and Beverage at IEK AKMI with practical skills for hospitality service.
UCUniversity of Cyprus
Continuing Education / Seminar, Human Resource Management
2017 - 2017
Completed coursework in Human Resource Management through online study at the University of Cyprus.
Availability
Location
GreeceAuthorized to work in
Job categories
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