Kristiana Nasai

Welcome and escort guests, creating a professional first impression. Manage guest seating and waiting lists, ensuring an efficient flow of guests throughout service.

Manage restaurant reservations via telephone, email, and online booking platforms, ensuring accuracy and operational efficiency. Coordinate guest reservations, modifications, cancellations, and special requests while delivering exceptional pre-arrival guest service.

Managed client communications, property listings, and administrative operations, ensuring efficient day-to-day office coordination. Optimized scheduling and administrative processes, increasing overall office productivity by approximately 30%.

Returned for the summer season to oversee daily store operations and support team performance in a high-volume retail environment. Streamlined operational procedures and enhanced the customer experience, contributing to the boutique’s highest seasonal turnover to date and a 20% increase in sales compared to the previous year.

Supervised daily store operations, staff performance, and customer service standards. Trained and coached team members, improving productivity and service quality.

Worked as a Sales Assistant, providing customer service and supporting store operations.

Worked as a Sales Assistant, providing customer service and supporting store operations.

Worked as a Customer Service Representative, handling customer inquiries and providing service.

Worked as a Sales Assistant and Shift Leader, handling sales and customer service duties.

Worked as a Sales Assistant, providing customer service and supporting store operations.

Worked as a Sales Assistant, providing customer service and supporting store operations.

Earned a Certificate in Administrative Assistance from Interactive Education in Greece in 2025.

Completed a Diploma in Marketing at IEK Akmi in Greece in 2021.

Completed a Diploma in Interior Design and Architecture at IEK Delta 360 in Greece in 2018.