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Customer support specialist delivering fast, empathetic resolutions for global users.
Experience
Customer Support Representative
TTEC
Mar 2023 - Apr 2024 (1 year 1 month)
Sales Executive
TripKashmir
Jul 2021 - Feb 2023 (1 year 7 months)
Technical Support Specialist
Concentrix
Jun 2020 - Jul 2021 (1 year 1 month)
Customer Support Advisor
Concentrix
Sep 2019 - Jan 2020 (4 months)
Organized healthcare professional skilled in patient communications and EHR.
Experience
Call Center Representative
Dartmouth Hitchcock
May 2024 - Present (1 year 6 months)
Voucher Counselor
Sevenhills
Sep 2022 - Present (3 years 2 months)
Access Coordinator
Results-oriented project coordinator with expertise in digital marketing.
Experience
Freelance Florist
Freelance
Oct 2024 - Present (1 year 1 month)
Brokerage Administrator
Marcus & Millichap
Dec 2023 - Sep 2024 (9 months)
Project Manager
Solara Adjustable Patio Covers
Oct 2023 - Mar 2024 (5 months)
Dedicated physician with over 10 years of clinical experience.
Experience
Male Medical Officer
VisaMedicals Karachi MJRDiagnosticCenter
Mar 2025 - Present (8 months)
Senior Medical Officer – Emergency
Red Crescent General Hospital Hyderabad
Jan 2025 - Present (10 months)
Aspiring economist with strong analytical and leadership skills.
Experience
Junior Analyst
University of Ibadan
Jul 2024 - Present (1 year 4 months)
Literary Analyst
Online Book Club
Mar 2024 - Present (1 year 8 months)
Remote Tutor
LionsApp Team Tutorial
Emergency Medical Professional with 8+ years in healthcare and education.
Experience
Teacher Assistant
I Dream Public Charter School
Aug 2022 - Present (3 years 3 months)
Special Education Dedicate Aide
Mary McLeod Bethune Day Academy Public Charter School
Feb 2017 - Present (8 years 9 months)
Enthusiastic clinical psychology postgraduate dedicated to mental health awareness.
Experience
Clinical Psychology Intern
South Goa District Hospital
May 2025 - Jun 2025 (1 month)
Student Counselor Intern
S. B. B. alias Appasaheb Jedhe Arts, Commerce & Science Coll
Apr 2024 - May 2024 (1 month)
Care Intern
Madhur Bhav Senior Living
Experienced healthcare support specialist dedicated to improving patient care.
Experience
Health Unit Coordinator
Children's Hospital
Jan 2023 - Present (2 years 10 months)
Patient Access Representative
Advance Diabetes Supply
Mar 2022 - Present (3 years 8 months)
Litigation paralegal skilled in personal injury case management and trial preparation.
Experience
Litigation Paralegal
The Gonzalez Law Group, PLLC
Jul 2024 - Present (1 year 4 months)
Pre-Litigation Paralegal
The Law Office of Domingo Garcia
Aug 2021 - Aug 2023 (2 years)
Highly organized administrative assistant with strong communication skills.
Experience
Administrative Assistant
Divine Healing Herbal Holistic
Dec 2021 - Present (3 years 11 months)
Data Entry Operator
Evolution Research Group
Aug 2021 - May 2022 (9 months)
Chat Support
Motivated IT support professional skilled in Azure, PowerShell, and troubleshooting for efficient user support.
Experience
Driver / Tech Support (Contractor)
Lyft
Jan 2024 - Present (1 year 10 months)
Delivery Driver
DDI / Spark
Jan 2020 - Jan 2024 (4 years)
Claims Processor
Results-driven Senior Healthcare Recruiter with extensive military experience.
Experience
Senior Healthcare Recruiter
U.S. Army
Sep 2021 - Present (4 years 2 months)
Senior Recruiter
U.S. Army
Sep 2018 - Present (7 years 2 months)
65k-80k USD
Experienced account specialist with a strong background in customer service.
Experience
Personal Care Assistant
Signature Care
Nov 2024 - Present (1 year)
Nursing Assistant
Vacenti
Experienced IT Support Specialist with a focus on user satisfaction.
Experience
Senior Computer User Support Specialist
Agile Defense
Apr 2021 - Present (4 years 7 months)
Microsoft 365 Premiere Support Technician II
Zones Nfrastructure
Oct 2020 - Present (5 years 1 month)
I am an AML/KYC leader driving quality, compliance and team performance in financial services.
Experience
CDD Manager Onboarding and Re-reviews
Shell Trading
Mar 2021 - Aug 2023 (2 years 5 months)
Quality Assurance Manager
Deutsche Bank
Jul 2017 - Mar 2021 (3 years 8 months)
KYC SME and Training Manager
Barclays Bank
Nov 2016 - Apr 2017 (5 months)
Final-semester BA LLB student passionate about ADR, IPR, and law-tech intersections.
Experience
AI Data Trainer
Outlier - Scale AI
Jun 2024 - Jul 2024 (1 month)
Legal Intern
Kerala Judicial Academy
May 2024 - May 2024 (0 months)
Legal Intern
Kerala Judicial Reforms Council
Nov 2023 - Nov 2023 (0 months)
Experienced QA and Release Manager driving quality-focused end-to-end software delivery.
Experience
QA Manager
Pozitive Energy Pvt. Ltd
Jan 2024 - Present (1 year 10 months)
Sr. QA Lead
Crest Data Systems
Mar 2021 - Jan 2024 (2 years 10 months)
QA Lead
Crest Data Systems
Oct 2019 - Feb 2021 (1 year 4 months)
I am a customer service leader improving first-contact resolution and customer loyalty.
Experience
Customer Service Team Lead
LuvMe Hair
May 2025 - Present (6 months)
Customer Service Specialist
ServicePlus-Connect
Jan 2025 - May 2025 (4 months)
Project and Communication Officer
Vision Spring Initiatives
Dedicated family case manager with expertise in investigations and support.
Experience
Family Case Manager
Indiana Department of Child Services
Mar 2025 - Present (8 months)
Universal Banker
First Mid Bank and Trust
Aug 2024 - Mar 2025 (7 months)
Intern
Illinois State Police
Dedicated professional with extensive experience in customer relations and construction.
Experience
Direct Support Personnel
Sunrise Nonprofit Organization
Jan 2024 - Present (1 year 10 months)
Sales Intern
Ignition Cx
Aug 2023 - Jan 2024 (5 months)
Patient Access
Accredo Health Group
Oct 2022 - Apr 2023 (6 months)
BMC
Oct 2019 - Feb 2021 (1 year 4 months)
Manager
Braw Brunch
Sep 2022 - Sep 2023 (1 year)
Abstractor
Arizona State University
Jul 2018 - May 2019 (10 months)
Monitoring Medical Officer
Neotec Badin
Aug 2024 - Present (1 year 3 months)
Senior Medical Officer – ER
Hashim Medical City Hyderabad
May 2022 - Present (3 years 6 months)
Medical Officer – ER
The Indus Hospital Badin
Dec 2017 - Present (7 years 11 months)
Feb 2024 - Apr 2024 (2 months)
Education Assistant
Alpha Rehoboth Montessori School
Mar 2022 - Aug 2022 (5 months)
Head Prefect
Faith Academy Gowon Estate
Dec 2019 - Dec 2020 (11 months)
Feb 2024 - Mar 2024 (1 month)
Teaching Assistant Intern
Gujarati Samaj Educational Trust for the Handicapped
Oct 2022 - Nov 2022 (1 month)
Project Intern
Sangath
Feb 2022 - Apr 2022 (2 months)
Front Desk/Dental Assistant
Private Dental Office
Sep 2021 - Present (4 years 2 months)
Patient Access Representative
Arkansas Children's Hospital
Nov 2020 - Present (5 years)
Patient Care Technician; Service Representative
Baptist Health and UAMS Medical Center
Jul 2016 - Present (9 years 4 months)
Home Depot
Dec 2019 - Jun 2021 (1 year 6 months)
Customer Service Cashier
Burlington
Jun 2019 - Dec 2019 (6 months)
Lead Housekeeper
Boomtown Hotel
Apr 2017 - Mar 2019 (1 year 11 months)
Catastrophe Management Solutions
Jan 2015 - Present (10 years 10 months)
IT Support Technician
Independent / Freelance
Senior Recruiter
U.S. Army
Nov 2015 - Present (10 years)
Recruiter
U.S. Army
Apr 2012 - Present (13 years 7 months)
Infantry Squad Leader (11B)
U.S. Army
Aug 2005 - Present (20 years 3 months)
May 2024 - Nov 2024 (6 months)
Disability Support Officer
Drake Medox Australia
May 2024 - May 2024 (0 months)
Account Strategic Specialist
TDCX
Mar 2022 - Sep 2023 (1 year 6 months)
Fraud Analyst
JP Morgan Chase & Co.
Jul 2017 - Mar 2022 (4 years 8 months)
Technical Operations Engineer II
Mindshift Technologies (A Ricoh Company)
Nov 2018 - Present (7 years)
Technical Operations Engineer I
Mindshift Technologies (A Ricoh Company)
Jul 2017 - Present (8 years 4 months)
KYC/AML EDD Manager
Commerzbank
Nov 2014 - Nov 2016 (2 years)
Compliance & Audit Consultant
Halifax Bank of Scotland
Feb 2013 - Mar 2013 (1 month)
Legal Intern
KS ELITE ATTORNEYS
Oct 2023 - Oct 2023 (0 months)
Legal Intern
Law Department, Government of Kerala
May 2023 - May 2023 (0 months)
QA Analyst
SPEC India
Nov 2014 - Sep 2019 (4 years 10 months)
Sr. QA Engineer
Synoverge Technology Pvt. Ltd
Jun 2010 - Jun 2014 (4 years)
Jul 2022 - Dec 2024 (2 years 5 months)
Virtual Assistant
Remote Skills Hub
Jul 2022 - Nov 2023 (1 year 4 months)
Customer Service Personnel
Everything Dirt Cleaning Service
Aug 2019 - Jun 2021 (1 year 10 months)
Aug 2023 - Mar 2024 (7 months)
Front Desk Agent
By the Sea Resorts
Jan 2021 - Feb 2023 (2 years 1 month)
Prep and Line Cook
The Beach Club at Alys Beach
Feb 2022 - Jul 2022 (5 months)