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@saifalikhan2
I am an AML/KYC leader driving quality, compliance and team performance in financial services.
I am a senior AML/KYC manager with extensive experience leading KYC, CDD and EDD operations across international banks and trading firms.
I have managed LOD2 and quality assurance teams, implemented QA frameworks and delivered weekly MI to senior management. I have led remediation and onboarding projects, optimized AML/KYC standards, and collaborated with training teams to address root-cause quality issues.
I design and deliver targeted training, streamline processes, and coach teams to meet SLAs while maintaining regulatory compliance. I am driven to apply my expertise in quality, training and compliance to improve KYC outcomes and operational efficiency.
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Work history, roles, and key accomplishments
Shell Trading
Mar 2021 - Aug 2023 (2 years 5 months)
Managed a team of LOD2 analysts performing EDD and CDD reviews, ensured weekly throughput and quality targets were met, and partnered with onboarding teams to optimise AML/KYC standards.
Deutsche Bank
Jul 2017 - Mar 2021 (3 years 8 months)
Managed three quality assurance teams and delivered weekly quality MI to senior management, driving KYC file quality improvements and designing training on complex KYC topics.
Barclays Bank
Nov 2016 - Apr 2017 (5 months)
Supported the Head of KYC in London, established a QA framework and KPIs, redesigned onboarding and refresh procedures, and delivered face-to-face and remote training on complex KYC topics.
Commerzbank
Nov 2014 - Nov 2016 (2 years)
Managed KYC CDD teams on trade finance, corporate and markets remediation projects, chaired daily governance calls, and ran sanctions and PEP control functions with daily MI to monitor performance.
Halifax Bank of Scotland
Feb 2013 - Mar 2013 (1 month)
Investigated mortgage and product complaints, analysed case evidence to recommend outcomes and redress, and drafted ad hoc and final response letters to customers and third parties.
Barclays Bank
Nov 2012 - Dec 2012 (1 month)
Handled consumer complaint investigations, analysed documentation to determine outcomes and redress, and maintained verbal and written customer communications throughout case resolution.
Wachovia Bank
May 2008 - Feb 2012 (3 years 9 months)
Performed end-to-end KYC reviews of high-risk, high-net-worth clients including PEP onboarding and periodic reviews, conducted sanctions and adverse media searches, and updated onboarding systems.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Banking and Investment
Bachelor of Business Administration with a concentration in Banking and Investment from Baruch College (City University of New York).
BCS Business Analysis Certification, Business Analysis
Completed the BCS Business Analysis Certification.
Software and tools used professionally
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