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I
Experience
Media Personnel
White Chapel Zone
Apr 2019 - Present (6 years 7 months)
Technical Support
Randstad
Jul 2024 - Sep 2024 (2 months)
Service Desk Analyst
Winprovit
Jul 2023 - Apr 2024 (9 months)
ICT Help Desk Technician
Tranter IT Infrastructure Services
Feb 2022 - Jan 2023 (11 months)
Graduate Trainee
Tranter IT Infrastructure Services
Jan 2022 - Feb 2022 (1 month)
MMFraud operations specialist with 10+ years’ experience in fraud investigation, compliance, and customer support.
Experience
CIIntmd Assoc Fraud Ops Analyst
Citibank
Jan 2023 - Present (2 years 10 months)
CIFraud Specialist
Citibank
Jan 2020 - Jan 2023 (3 years)
Customer Care / Tech Support
Multifaceted visual communicator specializing in presentation design and visual storytelling.
Experience
Marketing Manager
ERONet
Digital Asset & Content Coordinator
Mechdyne
UOE-Learning Customization Specialist
Detail-oriented virtual assistant skilled in remote operations.
Experience
Virtual Assistant
Freelance
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BEStrategic operator with over a decade of experience in business operations.
Experience
Client Strategy & Lending Advisor
JP Morgan Private Bank
Jan 2012 - Jul 2023 (11 years 6 months)
Co-Founder & Head of Business Operations
Ticket Surge, LLC
Jan 2016 - Feb 2021 (5 years 1 month)
Marketing/Community Relations Intern
NFL / Houston Texans
Jan 2011 - Jan 2012 (1 year)
ROMotivated professional with extensive experience in marketing and administration.
Experience
Personal Assistant & Marketing
De Lucia Group
Jan 2025 - Present (10 months)
Digital Marketing Assistant
Debt Rescue
Jan 2020 - Jan 2025 (5 years)
Financial Advisor
Cyber Finance
Fraud analyst skilled in financial investigation and data analysis.
Experience
Fraud Analyst
Bank of America
Dec 2023 - Present (1 year 11 months)
Personal Training Manager
Elite Technique
Aug 2020 - Present (5 years 3 months)
Orthodontics Technician/Office Lead
Operations and administrative professional skilled in systems, accounting, and process improvement.
Experience
Operations & Systems Analyst
Off-Site Estimator
Apr 2025 - Present (7 months)
Financial and Operations Administrator
Cars2click
Oct 2024 - Present (1 year 1 month)
Operations Trainer
Elephants Delicatessen
Versatile Pricing Analyst with over 9 years of experience.
Experience
Spare Parts Pricing Specialist
Jungheinrich Digital Solutions Spain
Apr 2025 - Present (7 months)
Manager Pricing Solutions and Head of Pricing Excellence Program
Danfoss Digital Customer Experience
Oct 2021 - Present (4 years 1 month)
HRCertified primary school teacher with experience in AI training.
Experience
Data Annotator / AI Trainer
Outlier
Jan 2025 - Present (10 months)
Sales & Marketing Assistant
Omah Goni
Jul 2024 - Present (1 year 4 months)
Intern Teacher
DG
Philippines18k-20k USD
Administrative Assistant/ Web3 Content Writer and Researcher
Experience
MLVirtual Professional
MyOutDesk, LLC
Jan 2021 - Present (4 years 10 months)
CGWorkforce Relationship Advisor
NTExperienced Facility and Operations Manager transitioning into Data Analytics.
Experience
Facility Operations Manager
Metropolis
Dec 2023 - Present (1 year 11 months)
Amharic Interpreter and Data Entry Specialist
AMN Language Services
Oct 2022 - Dec 2023 (1 year 2 months)
Service Coordinator
Homecrest House
Certified Epic Cadence/Prelude analyst specializing in provider scheduling and training.
Experience
IT Certified Epic Cadence/Prelude Analyst
UnityPoint Health
Dec 2017 - Apr 2021 (3 years 4 months)
Systems Trainer
UnityPoint Clinic Corporate Office
Aug 2014 - Nov 2017 (3 years 3 months)
Billing Specialist
UnityPoint Clinic Penn Avenue Internal Medicine
AMDynamic professional skilled in business administration and operations support.
Experience
Administrative Assistant / Personal Assistant
Medisi Ventures
Jul 2024 - Present (1 year 4 months)
Operations Assistant / Office Manager
Deep Market Making, Inc.
Feb 2023 - Jun 2023 (4 months)
Office Manager
Technical professional and process enhancement expert in SaaS.
Experience
Enterprise Sales Development Representative
Virgin Pulse
Mar 2023 - Nov 2024 (1 year 8 months)
Technical Team Lead
Virgin Pulse
Mar 2023 - Nov 2024 (1 year 8 months)
Sales Development Representative/Brand Ambassador
Sendlane
Sep 2022 - Mar 2023 (6 months)
MCHighly proficient document and admin support specialist.
Experience
E-commerce: Online Businesses
Online Businesses
Apr 2020 - Apr 2025 (5 years)
Trainee Teaching Assistant
Upton Junior School
Sep 2019 - Jul 2021 (1 year 10 months)
Customer Assistant
Tesco
Jun 2019 - Oct 2019 (4 months)
Detail-oriented data analyst with strong programming and analytical skills.
Experience
Quality Assurance Language Data Analyst
Transperfect
Dec 2022 - Jul 2023 (7 months)
Social Media Content Transcriber
TELUS International
Feb 2022 - Jun 2022 (4 months)
Student Worker
University of St. Thomas
Feb 2019 - Feb 2021 (1 year 11 months)
Detail-oriented virtual assistant and project management professional.
Experience
Virtual Executive Assistant
Freelance
Jan 2025 - Jul 2025 (6 months)
Project Assistant
Green Zone Kenya
Nov 2021 - Dec 2024 (3 years 1 month)
Project Assistant
Hope for Victoria Children
Jan 2020 - Oct 2021 (1 year 9 months)
Spain50k-80k EUR
Experienced technical writer and documentation manager specialising in DTP and knowledge systems.
Experience
Technical Documentation Director
EIS Group
May 2021 - Nov 2025 (4 years 6 months)
Documentation Manager
Picis R&D
RAExperienced operations manager with a strong focus on project management.
Experience
Operations Manager
IBEX
Sep 2019 - Nov 2024 (5 years 2 months)
Small Business Specialist
Telstra
Sep 2016 - Aug 2019 (2 years 11 months)
Customer Service Representative
TeleTech Philippines
Mar 2013 - Aug 2016 (3 years 5 months)
ADT Security
Jan 2018 - Jan 2020 (2 years)
Receptionist
PuppySpot
Jan 2014 - Jan 2018 (4 years)
Cabin Services / Dispatching
Eulen America
Jan 2010 - Jan 2014 (4 years)
United Nations OCHA
Web Content Coordinator
Sports Page Team
Jan 2018 - Jan 2020 (2 years)
Personal Assistant
Debt Rescue
Jan 2016 - Jan 2018 (2 years)
New Business Consultant
Debt Rescue
Jan 2015 - Jan 2016 (1 year)
Esi Orthodontics
Dec 2015 - Present (9 years 11 months)
Jan 2017 - Sep 2024 (7 years 8 months)
Human Resources Generalist
Elephants Delicatessen
Jun 2015 - Jan 2017 (1 year 7 months)
Accounting Specialist
Elephants Delicatessen
Jul 2014 - Jun 2015 (11 months)
Marketing to Order Team Lead, SAP Pricing Analyst
3M Global Service Center
Apr 2016 - Present (9 years 7 months)
Account Associate, Rebate Management
Vistex
Mar 2014 - Present (11 years 8 months)
IT HelpDesk
Fujitsu Global Delivery Center
Sep 2013 - Present (12 years 2 months)
SD Kanisius Demangan Baru
Jan 2024 - Present (1 year 10 months)
PowerPoint & Canva Designer
Fiverr
Mar 2023 - Present (2 years 8 months)
Security Division Committee Member
NEOCON FEST
Jan 2023 - Present (2 years 10 months)
CXC Global
Jul 2019 - Oct 2020 (1 year 3 months)
DDAssistant Account Director / Legal Data Entry Specialist / Master Scheduler
DN Coded Marketing and Design
Jun 2017 - Jun 2019 (2 years)
SICustomer Service Representative
SITEL
May 2016 - Jun 2017 (1 year 1 month)
Jun 2021 - Sep 2022 (1 year 3 months)
Nov 2013 - Aug 2014 (9 months)
Patient Service Representative
UnityPoint Clinic
Apr 2012 - Nov 2013 (1 year 7 months)
X-Force
Apr 2022 - Dec 2022 (8 months)
Content Marketing Specialist
Tola Marketing
Jun 2022 - Oct 2022 (4 months)
Office Manager
H2O Irrigation and Landscape
Jan 2021 - Apr 2022 (1 year 3 months)
IT Recruiter
The Intersect Group
Mar 2021 - Sep 2022 (1 year 6 months)
Social Media Manager & Personal Assistant
TV Network Star
Feb 2020 - Mar 2021 (1 year 1 month)
Food Service Student Worker
Chartwell, WPI
Aug 2017 - May 2018 (9 months)
Engineering Intern
SYMLOGIX
Jun 2017 - Aug 2017 (2 months)
Case Manager
USAID CASE OVC / NCCK
Feb 2017 - Dec 2019 (2 years 10 months)
Jan 2006 - Jan 2021 (15 years)
Learning Developer and Team Lead
Picis R&D
Jan 1999 - Jan 2006 (7 years)
Technical Writer
Lernaut and Hauspie
Jan 1997 - Jan 1999 (2 years)
UMPostdoctoral Researcher
University of Manchester
Jan 1995 - Jan 1997 (2 years)
Customer Service Representative
Stream Global Services
Mar 2010 - Mar 2013 (3 years)
