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Abhi Shettar

@abhishettar

Insurance technology consultant at Deloitte who led ClaimCenter redesign and integration work, delivering three releases on time and within scope.

United States

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What I'm looking for

I’m open to conversations about roles involving insurance technology, platform transformation and delivery leadership.

At Deloitte, I led data conversion and the claims and policy redesign and integration workstream for P&C carriers moving onto ClaimCenter. I delivered three MVP releases on time and within scope, and also worked on a Snowflake data migration for a Majesco implementation.

At Grange Insurance, through Centric Consulting, I started as a business analyst on a Guidewire program retiring legacy claims systems and delivered 12 integrations. I later managed the 30-person team supporting PolicyCenter, BillingCenter and Edge API in production, and helped win the managed-services contract.

My work spans Guidewire InsuranceSuite across policy, claims and billing, from legacy system replacement and data migration to integration and production support. I’m Guidewire certified in InsuranceSuite analysis and ClaimCenter business analysis, and I’m open to conversations on insurance technology, platform transformation and delivery leadership.

Experience

Work history, roles, and key accomplishments

Current

Senior Consultant

Current

Deloitte

Apr 2022 - Present (4 years 6 months)

FUNCTIONAL LEAD / BA | Apr 2022 – Jul 2022
- Led functional workstream for Snowflake data migration on a Majesco implementation at a federal insurance provider
- Integration analyst across data engineering, business ops and Majesco teams; resolved data-mapping conflicts

DATA CONVERSION LEAD / BA | Aug 2022 – Feb 2023
- Led data conversion for a specialty P&C carrier moving claims from spreadsheet

Manager

Grange Insurance

Feb 2019 - Apr 2022 (3 years 2 months)

- Stood up and led the post-implementation managed-services support team for Guidewire PolicyCenter, BillingCenter and Edge API, serving as the hands-on subject matter expert for complex production issues
- Owned risk management and budget tracking for the full engagement
- Standardized incident management processes and implemented automated monitoring and incident response protocols, bringing res

Manager - Insurance

Centric Consulting

Feb 2019 - Apr 2022 (3 years 2 months)

- Led a 30-person onshore/offshore team of consultants and account managers (roughly 10 onshore, 20 offshore) delivering 24/7 managed-services support for Grange Insurance's Guidewire PolicyCenter, BillingCenter and Edge API platforms
- Helped win the managed-services engagement by shaping the SOW and running RFP rounds and orals
- Analyzed support operations to identify process improvements, cutt

Senior Consultant

Centric Consulting

Feb 2017 - Feb 2019 (2 years)

- Joined a roughly 100-person Guidewire InsuranceSuite program at Grange Insurance retiring legacy claims systems, starting as a business analyst
- Progressed to leading the business analysts, each owning an integration workstream; owned requirements gathering and prioritization
- Analyzed claims processing workflows and recommended changes, including fraud detection rules, then worked as part of

Senior Business Analyst

Grange Insurance

Feb 2017 - Feb 2019 (2 years)

- Led requirements gathering and prioritization for a Guidewire InsuranceSuite program retiring legacy claims systems, managing a team of business analysts who each owned an integration
- Defined business and integration rules, documented requirements, and managed integration build and testing for 12 internal and external integrations, including car rental, bulk invoice and lockbox payments, docum

Data Analyst Intern

Dia&Co

Dec 2016 - Feb 2017 (2 months)

During the internship at Dia&Co, a significant focus was placed on conducting thorough research into various market opportunities. This involved analyzing data sets using R programming to uncover insights that could drive strategic decisions. One of the highlights was identifying three lucrative areas that had the potential to boost revenue generation by 15% within just a few months. Additionally,

Graduate Assistant - Program

Texas A&M University-Commerce

Jan 2015 - Nov 2016 (1 year 10 months)

As a Graduate Assistant focused on Educational Technology Integration at Texas A&M University-Commerce, the role involved diving into the world of innovative tech solutions that significantly enhanced the online learning experience. By assessing various educational technologies, I played a key part in selecting tools that transformed how over 1,000 students and faculty engaged with online courses.

Business Analyst

Aryaka Networks

Jan 2014 - Jan 2015 (1 year)

Worked closely with businesses and mainly dealt with C level employees to be able to understand and deliver what they need. Aryaka, in a WAN based optimization company that serves as a replacement for MPLS.

Risk Management Intern

Investpro Financial Services (P) Ltd

Jun 2012 - Sep 2012 (3 months)

Interned at InvestPro that is an investment company that specializes in the Indian Markets. My study was to analyze the impact on equity based mutual funds based on the market performance.