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Experienced IT Support Engineer with excellent problem-solving and communication skills.
Experience
System Admin
Udaan - Hive loop Technology Pvt.Ltd
Desktop Support Specialist
Trinity Partners LLC
EXECUTIVE ASSISTANT - IT DIVISION
Farmstruck Global Pvt.ltd
System Admin
Capzen Technologies Pvt.Ltd
Senior ServiceNow architect driving ITSM automation and governance.
Experience
Solution Architect
Synoptek India Pvt Ltd
Aug 2021 - Present (4 years 3 months)
ServiceNow Consultant
Logivention Technologies Pvt. Ltd
Aug 2020 - Aug 2021 (1 year)
IT Analyst / ServiceNow Developer
Senior Cloud & DevOps engineer specializing in AWS, Kubernetes, and CI/CD.
Experience
DevOps Engineer
JPMorgan
Jan 2023 - Present (2 years 10 months)
Senior Software Engineer
Kluster Techno Solutions
Nov 2021 - Dec 2022 (1 year 1 month)
Mid-level Software Engineer
EMG Group
Nov 2019 - Nov 2021 (2 years)
Senior Salesforce engineer and DevOps-focused administrator optimizing deployments and org reliability.
Experience
Senior Software Engineer
Accenture Philippines
May 2019 - Jun 2025 (6 years 1 month)
IT Service Desk
Indra Philippines
Nov 2017 - Mar 2019 (1 year 4 months)
Customer Care Senior Assistant
Experienced Fraud Specialist with a focus on payment systems.
Experience
Senior Fraud Prevention Specialist
Dukhan Bank
May 2015 - Present (10 years 6 months)
Issuer Chargeback Officer
Barwa Bank
Oct 2017 - Present (8 years 1 month)
Retail banking Contact Center Officer
Experienced Accounts Manager with a strong background in finance.
Experience
Accounts Manager
Golden Dragon Restaurant
Apr 2014 - Present (11 years 7 months)
Night Manager
Novotel Bristol Centre
Nov 2011 - Present (14 years)
Night Supervisor/Auditor
Experienced Senior Application Security Analyst with a focus on vulnerability management.
Experience
Application Security Engineer
Diyar Middle East
Sep 2023 - Present (2 years 2 months)
Senior Application Security Engineer
Gadgeon Systems Inc.
Jul 2021 - Aug 2023 (2 years 1 month)
System Analyst
UST Global
Jun 2016 - Jun 2021 (5 years)
90k-96k USD
Dynamic Oracle Fusion Test Engineer with expertise in testing strategies.
Experience
Test Lead (AP Consultant – Testing)
Resource Global Professionals
Jan 2025 - Present (10 months)
Lead Test Analyst
Experienced Cloud Ops Team Lead specializing in automation and DevOps.
Experience
Crypto and DEFI Power User
Crypto and DEFI Power User
Jan 2020 - Present (5 years 10 months)
Systems and Cloud Ops Team Lead | Automation Architect
Diyar Middle East
Jun 2024 - Present (1 year 5 months)
Motivated financial crime investigator with strong customer service skills.
Experience
Financial Crime Investigator
Monzo Bank
Jul 2024 - Present (1 year 4 months)
Complaints Handler
Yorkshire Building Society
Jul 2022 - Jul 2024 (2 years)
Delivery Driver
Ocado
Mar 2022 - Jun 2022 (3 months)
Experienced Project manager, Product Onwer, Scrum master. PMP certified, Certified Scrum Master with total experience 14 years.
Experience
Senior Scrum Master
Telus International
Feb 2024 - Jun 2024 (4 months)
Scrum Master-I
BA Continuum India Pvt. Ltd.
Mar 2021 - Feb 2024 (2 years 11 months)
Advisory Systems Analyst
IBM India Pvt. Ltd.
May 2019 - Mar 2021 (1 year 10 months)
IT Infrastructure Project Manager with 13+ years of experience.
Experience
Project Manager / Service Delivery Manager
GJD Technologies
Feb 2019 - Present (6 years 9 months)
Network Engineer
CGC ATOS
Apr 2017 - Present (8 years 7 months)
Technical Support Engineer L2
I am a customer service professional with cybersecurity and admin experience.
Experience
Customer Service Associate
Dialog (Mobile & Doc990)
Aug 2023 - Jun 2025 (1 year 10 months)
Office Assistant
Hanan's Sock
Aug 2021 - May 2022 (9 months)
Digital Marketing Team Member
MiniTV
Driven software engineer with expertise in web development.
Experience
Web Developer
QR Code Queue Management System
Dec 2023 - Jan 2024 (1 month)
Web Developer Intern
Edense Sdn. Bhd.
Aug 2023 - Oct 2023 (2 months)
Software Engineer
Thomson Health
Aug 2023 - Oct 2023 (2 months)
45k-55k USD
Program coordinator experienced in privacy operations and delivery, data delivery and governance.
Experience
Program Coordinator
Google via Apar Technologies
Jun 2022 - Nov 2023 (1 year 5 months)
Senior Process Executive
Passionate front-end developer with expertise in Vue.js.
Experience
Frontend Developer
FreeLancer
Jan 2022 - Jan 2024 (2 years)
Frontend Developer
Elkood
Dec 2021 - Jan 2022 (1 month)
Technical Member
BlueBits
Experienced critical care nurse specializing in ICU, triage, and emergency response.
Experience
Triage Nurse
Aaelle Healthcare Philistines Humanitarian Clinic
May 2024 - Present (1 year 6 months)
Triage Nurse
Family Medical Clinic
Jan 2023 - Apr 2024 (1 year 3 months)
ICU Nurse
University of Maiduguri Teaching Hospital
Experienced IT Engineer with a decade in network management.
Experience
IT Network Engineer
US Air Force Military Base
Dec 2021 - Present (3 years 11 months)
IT/Communication Support Manager
North Island Research
Nov 2012 - Aug 2020 (7 years 9 months)
IT/Communication Supervisor
Contrack International
Experienced BI consultant specializing in Power BI and data analytics.
Experience
Senior Consultant Data Analytics
Systems Limited
Sep 2023 - Present (2 years 2 months)
POWER BI Developer
Qatar General Electricity and Water Corporation, KAHRAMAA
Mar 2022 - Aug 2023 (1 year 5 months)
BI Consultant
25k-40k USD
DevOps Engineer & SysAdmin | Cloud (AWS/Azure) | WordPress Specialist | Technical Support Expert
Experience
DevOps Engineer
Confidential
Tata Consultancy Services
Dec 2012 - Aug 2020 (7 years 8 months)
SDET Engineer
Robusto Infotech
Jun 2016 - Aug 2019 (3 years 2 months)
Junior Software Engineer
Posibolt Solutions
Jun 2014 - Aug 2015 (1 year 2 months)
Conduent
May 2014 - Sep 2017 (3 years 4 months)
Barwa Bank
May 2013 - Present (12 years 6 months)
Retail & Acquirer Phone Banking Officer
Commercial International Bank “CIB Egypt”
May 2012 - Present (13 years 6 months)
Customer Service Executive
HSBC Global Service Center
Mar 2010 - Present (15 years 8 months)
Hotel du Vin and Bistro
Sep 2011 - Present (14 years 2 months)
Duty Manager/Night Auditor
The Burlington Hotel
Sep 2009 - Present (16 years 2 months)
Senior Administration & Accounts Executive
Hotel One by Pearl Continental
Jul 2008 - Present (17 years 4 months)
Sr. Consultant – Application Software Development
Rapposol Ventures Pvt Ltd
Jun 2014 - May 2016 (1 year 11 months)
Lead Engineer
HCL Technologies
Mar 2010 - Mar 2014 (4 years)
Technip Energies
Jul 2024 - Jan 2025 (6 months)
Software Engineer - Testing
Sopra Steria India
Jul 2022 - Jul 2024 (2 years)
Junior Software Engineer - Testing
Sopra Steria India
Jan 2022 - Jul 2022 (6 months)
L3 Digital Twin Application Engineer
Diyar Middle East
Nov 2020 - Present (5 years)
L2 Systems Administrator | Lead, Windows 10 Upgrade
Diyar Middle East
Jul 2019 - Present (6 years 4 months)
L1 Managed Services Engineer
GlobalNet Sal. Offshore
Sep 2016 - Present (9 years 2 months)
Customer Service
Jet2 Holidays
Jul 2019 - Aug 2021 (2 years 1 month)
Collections Agent
New Day
Dec 2016 - Mar 2019 (2 years 3 months)
IT Build and Deployment Engineer
Cognizant Technology Services
Feb 2018 - May 2019 (1 year 3 months)
Quality Assurance Analyst
Tata Consultancy Services
Sep 2010 - Feb 2018 (7 years 5 months)
British Telecom
Mar 2016 - Present (9 years 8 months)
Senior Network Engineer
Wipro Ltd
Aug 2010 - Present (15 years 3 months)
Software Developer
Cielo Blog
Aug 2023 - Sep 2023 (1 month)
Cognizant
Jun 2016 - Oct 2019 (3 years 4 months)
Seller/Vendor Support Associate
Amazon Development Centre
Apr 2014 - Apr 2016 (2 years)
Program Coordinator
Apar Technologies
Jan 2019 - Dec 2023 (4 years 11 months)
Nov 2011 - Dec 2012 (1 year 1 month)
IT/Communication Administrator
Arkel International
Dec 2010 - Nov 2011 (11 months)
Networking Support Engineer
Techser Info Tech Solution
Jul 2009 - Dec 2010 (1 year 5 months)
Infomatrix Pvt Ltd
Jul 2021 - Mar 2022 (8 months)
Power BI Developer
Katena Labs
May 2021 - Sep 2021 (4 months)
Senior BI Developer
Infomatrix Pvt Ltd
Mar 2019 - Jul 2021 (2 years 4 months)