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Sahed Sheraf

@sahedsheraf

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Senior Cloud & DevOps engineer specializing in AWS, Kubernetes, and CI/CD.

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What I'm looking for

I seek senior cloud/DevOps roles where I can build scalable AWS infrastructures, automate CI/CD, improve observability, and collaborate cross-functionally in a reliable, growth-focused environment.

I am a Senior Software Engineer and DevOps professional with over 10 years of experience building, deploying, and managing full-stack web and mobile applications across ERP, CRM, e-commerce, and event management domains.

I design and operate scalable cloud infrastructures using AWS, Terraform, Docker, Kubernetes, and CI/CD pipelines, and I implement monitoring and observability with Prometheus, Grafana, Loki and CloudWatch.

My hands-on experience includes managing EC2, RDS, S3, EKS/ECS, IAM, Route53, and other AWS services, as well as automating deployments with Jenkins and Git workflows to ensure reliability and high availability.

I apply ITIL best practices, provide service-desk and help-desk support, and collaborate closely with developers and business teams to deliver resilient, performant solutions that meet customer needs.

Experience

Work history, roles, and key accomplishments

Current

DevOps Engineer

Current

JPMorgan

Jan 2023 - Present (2 years 10 months)

Managed and maintained scalable AWS infrastructure for an e‑commerce application using Terraform, Docker, and Kubernetes, improving availability and deployment reliability. Implemented containerized CI/CD pipelines and monitoring with Prometheus, Grafana, and CloudWatch to reduce incidents and accelerate releases.

AWS Terraform Docker Kubernetes Jenkins Prometheus Grafana Cloudwatch CI CD

Senior Software Engineer

Kluster Techno Solutions

Nov 2021 - Dec 2022 (1 year 1 month)

Delivered full‑stack web and mobile applications and defined high‑level architecture; deployed services to AWS with Docker and Kubernetes and managed service desk operations to improve support response and reduce downtime.

Full Stack AWS Docker Kubernetes Product Management Service Desk ServiceNow Freshservice Manual Testing

Mid-level Software Engineer

EMG Group

Nov 2019 - Nov 2021 (2 years)

Developed full‑stack web and CRM sales applications, deployed solutions on AWS, and supported ERP/POS implementations and hardware troubleshooting to ensure reliable retail operations.

Full Stack AWS CRM ERP Testing Intune Linux Windows

SDET Engineer

Robusto Infotech

Jun 2016 - Aug 2019 (3 years 2 months)

Executed manual and scripted test cases, developed and maintained test plans and scripts, and collaborated with development teams to identify and triage defects to improve software quality.

Manual Testing Test Plans Test Scripts Defect Triage Postman Test Reporting

Junior Software Engineer

Posibolt Solutions

Jun 2014 - Aug 2015 (1 year 2 months)

Developed CRM and ERP backends using PHP/Vtiger and frontend components with JavaScript/jQuery; performed API testing and manual QA to support product stability.