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malvika sharma

@malvikasharma

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Program coordinator experienced in privacy operations and delivery, data delivery and governance.

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What I'm looking for

I seek roles where I can lead privacy and program operations, drive process improvements, mentor teams, and work in collaborative, compliance-focused tech environments that value measurable impact and career growth.

I am a results-driven Program Coordinator with 6+ years of experience in global technology environments, specializing in privacy operations, stakeholder engagement, and cross-functional delivery. I have led launch readiness and audit activities across large-scale programs at Google, Amazon, and Cognizant, consistently improving workflows and compliance.

I have driven process improvements that saved thousands of hours, guided thousands of stakeholders through privacy tooling, and managed end-to-end program reporting and onboarding. I combine analytical problem-solving with automation and creative approaches to boost efficiency and KPI performance.

I hold an MBA and technical background in computer science, plus certifications including Six Sigma Green Belt and AI Prompt Engineering. I bring strong stakeholder management, recruitment and onboarding experience, and a focus on scalable, compliant program delivery.

Experience

Work history, roles, and key accomplishments

Program Coordinator

Google via Apar Technologies

Jun 2022 - Nov 2023 (1 year 5 months)

Led cross-functional operations across EMEA, driving privacy compliance, stakeholder alignment. I managed end-to-end workflows for over 15,000 launch reviews, streamlining documentation and tooling processes to save more than 3,000 hours across teams. My role involved coordinating with stakeholders, guiding them through privacy tooling and ensuring adherence to global regulatory standards.

Privacy Operations Stakeholder Management Process Improvement Auditing Buganizer Precheck Spur Reporting

Senior Process Executive

Cognizant

Jun 2016 - Oct 2019 (3 years 4 months)

Delivered accurate live data for Google Maps by triaging user location searches, led onboarding for multiple new-hire cohorts, and served as acting Team Lead to maintain production reports and drive process compliance.

Data Triaging Quality Control Onboarding Team Leadership Compliance Process Improvement Recruitment coordination

Seller/Vendor Support Associate

Amazon Development Centre

Apr 2014 - Apr 2016 (2 years)

Resolved complex vendor technical and operational issues by liaising with Business, Escalation, and CPM teams, conducted audits and GEMBAs, and consistently exceeded KPIs for quantity, quality, and resolution rate.

Cross Functional Collaboration KPIs Process Improvement

Program Coordinator

Apar Technologies

Led cross-functional operations supporting Google across EMEA, driving privacy compliance and launch readiness for 300+ product initiatives and streamlining workflows to save over 3,000 hours.