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Results-oriented Customer Support Specialist committed to driving customer satisfaction.
Experience
Customer Care Representative
Koko Networks
Nov 2023 - Mar 2024 (4 months)
Social Work Officer
Ministry of Labour & Gender Protection
Jan 2022 - May 2023 (1 year 4 months)
Brand Ambassador
TrueBlaq
Nov 2019 - Nov 2021 (2 years)
Highly motivated self-taught developer with a passion for impactful solutions.
Experience
Developer Intern
Personal Projects
Jan 2023 - Present (2 years 10 months)
Graphic Designer
Freelance
Jan 2021 - Present (4 years 10 months)
Self-driven individual with strong communication and problem-solving skills.
Experience
Security Guard
Kenyan Standard Gauge Railway
Jan 2025 - Present (10 months)
Freelancer
Self Employed
Jan 2024 - Present (1 year 10 months)
Waiter
Results-oriented Senior Procurement and Logistics Manager with 9+ years experience.
Experience
Senior Procurement Manager
KOKO Networks Ltd
Jul 2022 - Sep 2023 (1 year 2 months)
Procurement & Logistics Manager
Basco Products K Ltd
Jan 2015 - Jul 2022 (7 years 6 months)
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Dedicated data annotator with strong organizational and analytical skills.
Experience
Data Annotator and AI Trainer
Remotasks and DataAnnotation.tec
Jun 2021 - Apr 2024 (2 years 10 months)
Customer Service Executive (Line Attendant)
Proactive Virtual Assistant and Customer Service Specialist.
Experience
Customer Service Specialist
A to Z Company
Oct 2023 - Dec 2023 (2 months)
Virtual Assistant Volunteer
Alx Africa
Jun 2023 - Jun 2023 (0 months)
Detail-oriented Data Analyst with expertise in health records management.
Experience
Data Analyst (Job Simulation)
Deloitte Australia
Mar 2023 - Mar 2023 (0 months)
Data Analyst (Job Simulation)
PwC Switzerland
Mar 2023 - Mar 2023 (0 months)
Data Analyst (Job Simulation)
Accenture North America
Mar 2023 - Mar 2023 (0 months)
Experienced AI content evaluator with bilingual fluency in Kiswahili and English.
Experience
Research Assistant
REACTS-IN Project, World Vision
Sep 2023 - Oct 2023 (1 month)
AI Evaluator and Quality Rater
Telus International and Appen/Crowdgen
Jun 2022 - Sep 2023 (1 year 3 months)
Search Engine Evaluator
Appen
Jun 2022 - Jun 2023 (1 year)
Skilled professional in Development Studies and Pension Administration.
Experience
Administrative Officer
Kisii County Government
Feb 2021 - Present (4 years 9 months)
Pension Administrator
Benefits At Work Ltd
Oct 2017 - Nov 2019 (2 years 1 month)
Intern
Motivated freelance service provider with strong communication skills.
Experience
Freelance Service Provider
Fiverr
Jan 2024 - Present (1 year 10 months)
Freelance Service Provider
Jan 2023 - Jan 2024 (1 year)
Bookkeeper
Downtown Bookshops
Oct 2021 - Jan 2022 (3 months)
Experienced data analyst passionate about leveraging data for business growth.
Experience
Volunteer Data Trainer
Obondium
Jul 2024 - Aug 2024 (1 month)
Data Intern
Mombasa Waters and Sanitation Company
May 2024 - Jul 2024 (2 months)
Experienced field interviewer and volunteer skilled in research, communication, and community engagement.
Experience
Accessibility Volunteer
Open Institute
Jan 2019 - Dec 2019 (11 months)
Field Interviewer
Consumer Insight
Jan 2016 - Dec 2018 (2 years 11 months)
Dedicated customer care representative focused on exceptional service delivery.
Experience
Customer Service Representative
BabyBoo Fashion
Jun 2023 - Oct 2024 (1 year 4 months)
Customer Service Representative
T Mobile & Metro by T-Mobile
Jan 2022 - Mar 2023 (1 year 2 months)
Computer Operator
Wambui Cyber and Print Shop
Mar 2020 - Jan 2022 (1 year 10 months)
Experienced architectural technologist and interior designer with leadership skills.
Experience
Architectural Technologist & Interior Designer
Studio Infinity Architects
Mar 2013 - Oct 2023 (10 years 7 months)
Director Operations
Kay-En Studio Limited
Jun 2019 - Present (6 years 5 months)
Interior Designer and POS Designer
Detail-oriented academic writer skilled in research, editing, and clear scholarly communication.
Experience
Academic Writer
Freelance
Jan 2023 - Present (2 years 10 months)
Content Writer (Intern)
Insight Media Kenya
Jan 2022 - Dec 2023 (1 year 11 months)
Technical Sales/ Research Scientist (Medical Microbiology)
Experience
Hardware and Software Expert
GI Technology Company
Jan 2020 - Present (5 years 10 months)
Student Research Assistant
Kenya Medical Research Institute (KEMRI)
Nov 2017 - May 2020 (2 years 6 months)
Microbiologist Intern
Detail-oriented Executive Assistant with expertise in project management.
Experience
Executive Assistant
MR Corstarcutar Holystar
May 2024 - Present (1 year 6 months)
Mathematics Teacher
Gachoka Secondary School
Mar 2023 - Jun 2024 (1 year 3 months)
I am an operations and administrative professional improving office efficiency.
Experience
Office Administrator
Janus Continental Group
Jun 2023 - Present (2 years 5 months)
Administrative Assistant
Alpha Links Health Care
Jan 2021 - May 2023 (2 years 4 months)
Receptionist
Alpha Links Health Care
UI/UX designer crafting user-centered, visually clear digital experiences that drive engagement and growth.
Experience
UI/UX Designer
DataposIT Limited
Jun 2022 - Present (3 years 5 months)
Aspiring mechanical engineer with strong communication and problem-solving skills.
Experience
Enumerato
Infotrak Researchers and Consultants
Jun 2022 - Jul 2022 (1 month)
Enumerato
TIFA Researchers
Feb 2022 - Apr 2022 (2 months)
Lab Co-ordinator
Yakarengo Secondary School
Sep 2021 - Dec 2021 (3 months)
Confidential Hotel
Jan 2022 - Present (3 years 10 months)
Ice-Cream Shop Assistant
Nook and Cranny
Jan 2020 - Present (5 years 10 months)
Chieni Supermarket
Sep 2019 - May 2020 (8 months)
Customer Service Executive (Line Attendant)
Samrat Supermarket
Jan 2019 - Aug 2019 (7 months)
Attachee (Research and Data Assistant)
Taifa Sacco
Jun 2017 - Sep 2017 (3 months)
Community Health Facilitator
NOVARTIS
Jun 2014 - Jan 2020 (5 years 7 months)
Ministry of East African Community, Labour and Social Protec
May 2016 - Jul 2016 (2 months)
Count on Us! Sales and Marketing Ltd.
Dec 2007 - Jan 2009 (1 year 1 month)
Graduate Student Intern
Various Construction Agencies
Dec 2004 - Jun 2007 (2 years 6 months)
National Public Health Laboratories
Feb 2012 - Jul 2012 (5 months)
Microbiologist Intern
Coffee Research Institute
May 2010 - Jul 2010 (2 months)
Jan 2020 - Dec 2020 (11 months)
Attendant
Clean Shelf Supermarket
Jan 2020 - Dec 2021 (1 year 11 months)
Transcriber
Crowdsurf