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Multilingual customer success specialist with over 10 years of experience.
Experience
Customer Service Senior Specialist
Arvato Services Italia
Jan 2018 - Present (7 years 10 months)
Account Manager, Customer Success
Coserfi, SRL.
Jan 2017 - Dec 2018 (1 year 11 months)
Freelance Translator
Varkanish Online Journal
Jan 2017 - Dec 2017 (11 months)
Account Manager, Customer Success
Oktacom, Inc.
Jan 2015 - Dec 2017 (2 years 11 months)
Business Development Manager
Cinqtech, Inc.
Jan 2011 - Dec 2015 (4 years 11 months)
Kindergarten and primary school teacher with psychology background and HR training.
Experience
Teacher Kindergarten and Primary
MIUR
Jan 2020 - Jan 2024 (4 years)
Trainee Psychologist
ASL Città di Torino
Jan 2017 - Jan 2018 (1 year)
Commercial leader driving customer growth and KPI-driven commercial strategies.
Experience
Operations & Customer Service Manager
Walgreens Boots Alliance
Jan 2024 - Oct 2025 (1 year 9 months)
Commercial Area Manager
Walgreens Boots Alliance
Oct 2021 - Dec 2023 (2 years 2 months)
25k-40k USD
Experienced Marketing Pro & Tech Enthusiast, working with digital and product management.
Experience
Marketing Executive & Customer Experience
The Kia Oval
Dec 2016 - Aug 2022 (5 years 8 months)
Digital Marketing Specialist
AI-focused annotator and freelance musician blending tech, AI, and music production.
Experience
Sales / AI Transcription Specialist
Lingotribe
Aug 2025 - Present (3 months)
Freelance Musician
Fiverr / Upwork / freelance.com
May 2018 - Present (7 years 6 months)
AI Annotator
Experienced software engineer specialized in AI-powered web applications.
Experience
Lead Frontend Engineer
EsgMax
Sep 2023 - Present (2 years 2 months)
Mobile Software Engineer
ZxVentures
Nov 2017 - Present (8 years)
Co-founder & CTO
Creative cultural development leader with over 10 years in customer service.
Experience
Cultural Development Specialist & Team Lead
SYKES Enterprises Eastern Europe
Jan 2011 - Dec 2022 (11 years 11 months)
Customer Service Representative
Hertz
Jan 2010 - Dec 2010 (11 months)
Account Trainer - Nokia Account
SYKES Enterprises Italy
65k-110k USD
I'm a hardworking DevOps Engineer
Experience
DevSecOps Engineer
KeborMed
Aug 2023 - Present (2 years 3 months)
DevOps engineer
Tremend
Experienced manager specializing in go-to-market and sales strategies for AI and XR solutions.
Experience
Digital Marketing Consultant
Playhotel
Feb 2023 - Present (2 years 9 months)
AI Product Development & Presales
KIRE
Feb 2023 - Aug 2023 (6 months)
General Sales Coordinator
SDA Bocconi
I am a senior AI engineer and data scientist specializing in NLP, computer vision, and MLOps.
Experience
Data Scientist & R&D Manager
Icoolhunt S.p.A.
Dec 2018 - Present (6 years 11 months)
Business Development & IT
Ditrands AB
Jun 2007 - Present (18 years 5 months)
NLP Consultant
Icoolhunt S.p.A.
Experienced product leader with a decade of expertise in product strategy.
Experience
Fractional Leader & Advisor
olawallin.com
May 2021 - Present (4 years 6 months)
VP of Product
Raketech
Aug 2024 - Mar 2025 (7 months)
Head of Web Acquisition
Funnel
3k-4k USD
Software developer with 9 years of experience in backend technologies and cloud services.
Experience
Sr Software Engineer
Aladdin B2B
Dec 2021 - Jan 2025 (3 years 1 month)
Sr Software Engineer
Mob Inspire
Jun 2019 - Dec 2022 (3 years 6 months)
Project Manager and Fullstack Developer with a focus on innovation.
Experience
Project Manager & Dev Ops
DRIVEvolve SRL
Sep 2024 - Present (1 year 2 months)
Fullstack Developer
GeSvi SRL
Mar 2024 - Sep 2024 (6 months)
Tech Lead Frontend
COGITO SRL
Sep 2022 - Mar 2024 (1 year 6 months)
30k-50k USD
Primary care pharmacist delivering patient-centred medication reviews and clinical care.
Experience
Primary Care Pharmacist
Caversham Group Practice
Oct 2022 - Aug 2025 (2 years 10 months)
45k-65k EUR
Jr Data Scientist / Experienced Data Engineer - B.Sc. in Physics - Skilled in Python - Happy Mindset
Experience
Data Engineer
Hewlett Packard Enterprise
Sep 2019 - Nov 2022 (3 years 2 months)
Junior Consultant
Passionate leader in customer experience and operations management.
Experience
Head of West Europe Live Operations
Glovo
May 2022 - Present (3 years 6 months)
CX Consultant
HappinessHarbor
Jan 2021 - Present (4 years 10 months)
Corporate Global CX Call Center Manager
Experienced translator and AI team lead with a passion for communication.
Experience
Translator, Project Manager, SEO Copywriter
Freelancer
Jan 2000 - Present (25 years 10 months)
LLM Trainer & Team Leader
Scale AI
Jan 2023 - Jan 2024 (1 year)
Senior Communication Officer
Europe Direct Contact Centre
Jan 2021 - Jan 2023 (2 years)
Result-driven IT professional with 17+ years of diverse experience.
Experience
Principal Developer
SVB
Jan 2022 - Dec 2024 (2 years 11 months)
Freediving and Scuba Diving Sabbatical
Self Employed
Jan 2021 - Dec 2022 (1 year 11 months)
Senior Fullstack Developer
Philips Research & Design
Jan 2019 - Dec 2021 (2 years 11 months)
Multilingual customer service specialist with a passion for hospitality.
Experience
Home Tutor
Self Employed
Apr 2021 - Present (4 years 7 months)
Front Office Assistant
Sportcenter Polisportiva – Campus Ercole Negri
Jun 2023 - Jul 2023 (1 month)
Front Desk Agent
UX researcher and product designer creating human-centred, research-led experiences.
Experience
Lead Designer
Amplified
May 2024 - Mar 2025 (10 months)
UX Consultant
Bamboozle
Mar 2024 - Mar 2025 (1 year)
Brand Strategist
Maiden Consultancy & Services
Jan 2024 - Jan 2024 (0 months)
Field Force Trainer
Walgreens Boots Alliance
Sep 2020 - Oct 2021 (1 year 1 month)
Business Development
So.Farma.Morra
Jan 2011 - Dec 2012 (1 year 11 months)
Business Developer
Coca-Cola HBC
Jan 2010 - Dec 2011 (1 year 11 months)
Tugarê Health Care Communication
Jun 2023 - Present (2 years 5 months)
Marketing Coordinator & Business Intelligence
Juçai Orgânico
Jan 2016 - Jul 2016 (6 months)
Marketing Executive & Designer
Record TV Network
Nov 2012 - Oct 2015 (2 years 11 months)
DataAnnotation, Alignerr
Oct 2023 - Jun 2025 (1 year 8 months)
Staff Trainer and Cashier
Nando's Ltd
Oct 2015 - Oct 2017 (2 years)
Play2sell
Sep 2017 - Present (8 years 2 months)
Tech Leader
MiraEducation
Dec 2016 - Present (8 years 11 months)
Mobile Software Engineer
ArgoIT
Nov 2015 - Present (10 years)
Jan 2007 - Dec 2008 (1 year 11 months)
Customer Care & Help Desk Support
SYKES Enterprises Italy
Jan 2001 - Dec 2007 (6 years 11 months)
Jul 2022 - Aug 2023 (1 year 1 month)
DevOps Engineer
Locomotion IT Services
Feb 2022 - Jun 2022 (4 months)
Jan 2022 - Feb 2023 (1 year 1 month)
Area Sales Professional
SDA Bocconi
Jan 2022 - Feb 2023 (1 year 1 month)
Head of Sales & Business Development
Made in Italy yarns
Oct 2018 - Apr 2019 (6 months)
Oct 2018 - Dec 2019 (1 year 2 months)
Deep Learning Consultant
Addfor Spa
Jun 2016 - Dec 2018 (2 years 6 months)
Founder & Developer
Enzo's Butler
Sep 2014 - Oct 2016 (2 years 1 month)
Oct 2020 - Jan 2024 (3 years 3 months)
Senior Product Manager
Funnel
Sep 2019 - Oct 2020 (1 year 1 month)
Chief Product Officer
FanTeam
Sep 2018 - Apr 2019 (7 months)
Software Developer
Digital Media Distribution Max
Jul 2017 - Jun 2019 (1 year 11 months)
Software Developer
Era Of Ecom
Feb 2015 - Jun 2017 (2 years 4 months)
Fullstack Web Developer
Trizeta SRL
Sep 2021 - Sep 2022 (1 year)
Trainee Pharmacist
University College London Hospital
Jul 2021 - Jul 2022 (1 year)
Pharmacy Assistant/Dispenser
Crwys Pharmacy
Nov 2020 - Apr 2021 (5 months)
Physiotherapy Support Worker
University Hospital Llandough
Jan 2016 - Sep 2016 (8 months)
Itera Process España
Nov 2018 - Apr 2019 (5 months)
Television Presenter
Mykado Media
Jan 2017 - Mar 2017 (2 months)
Amplifon SPA
Jan 2020 - Present (5 years 10 months)
Global Head of E-commerce Customer Experience and Backoffice
The Level Group
Nov 2018 - Present (7 years)
Head of Customer Experience
Subito.it, Infojobs.it (Adevinta Group)
Jul 2015 - Present (10 years 4 months)
Product Manager (Technical)
AkzoNobel
Jan 2016 - Dec 2019 (3 years 11 months)
Senior Frontend Developer
D-rt Groep
Jan 2015 - Dec 2016 (1 year 11 months)
Grand Hotel Rotana Resort and Spa
Jun 2022 - Jul 2022 (1 month)
Client Service Specialist
Jaïs
Dec 2021 - May 2022 (5 months)
Independent Designer
Independent Designer
Nov 2021 - Sep 2023 (1 year 10 months)
Lead Graphic & Web Designer
Studio Novel
Nov 2020 - Nov 2021 (1 year)