Samal Sarsen

I am a multilingual and globally educated professional with over 4 years of experience in leading remote teams and managing digital operations. My journey has been marked by a proven track record in project coordination, virtual team leadership, and delivering client-focused solutions. I thrive in dynamic environments, adeptly using digital tools to streamline processes, improve engagement, and drive results.

As the Head of Department at JSC “VisaTravelConsulting,” I successfully supervised a remote team of 10 consultants, implementing KPI tracking and performance evaluations across multiple time zones. My efforts in developing SOPs and digital resource kits significantly enhanced operational efficiency, while my leadership in organizing online webinars led to a remarkable 50% increase in client engagement. I am now seeking a remote opportunity that allows me to leverage my skills in project management, digital marketing, HR, and customer success within an international company.