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Well-rounded and people-oriented with over 17 years of customer service experience.
Experience
Customer Service Representative II
Conduent
Nov 2021 - Dec 2022 (1 year 1 month)
Spa Supervisor and Assistance Watersports Manager
RIUPalaceTropicalBay&Spa
Jul 2011 - Feb 2020 (8 years 7 months)
Spa Receptionist and Spa Front Desk Supervisor
RIUPalaceTropicalBay&Spa
Jan 2011 - Jul 2011 (6 months)
Spa Receptionist and Spa Supervisor
SandalsNegrilBeachResort&Spa
Feb 2008 - Jan 2009 (11 months)
Spa Relaxation Specialist and Nail Technician
SandalsNegrilBeachResort&Spa
Jan 2003 - Feb 2008 (5 years 1 month)
Licensed medical doctor passionate about improving acute care delivery.
Experience
Emergency Doctor
Iconic Care Hospital
Sep 2024 - Present (1 year 2 months)
Medical Officer
Iwosan Lagoon Hospital
Apr 2023 - Aug 2024 (1 year 4 months)
Intern
Lagos State University Teaching Hospital, LASUTH
CZRegistered Respiratory Therapist with extensive critical care experience.
Experience
Respiratory Therapist
Encompass Hospital - Vintage
Jan 2021 - Present (4 years 10 months)
Asthma Mentor
Pxy Health
Jan 2022 - Apr 2024 (2 years 3 months)
Respiratory Therapist
Vibra Life of Katy
Jan 2020 - Mar 2021 (1 year 2 months)
Experienced customer service professional with 10+ years resolving client issues efficiently in high-volume call centers.
Experience
Keyholder
TJX Canada
May 2022 - Present (3 years 6 months)
Customer Service Representative
Startek Inc.
Nov 2009 - Apr 2021 (11 years 5 months)
Call Center Manager
ADCustomer-focused Training Specialist with over 5 years of experience.
Experience
Training Coordinator
Henry Meds
Sep 2023 - Present (2 years 2 months)
Client Care Coordinator
Henry Meds
Feb 2023 - Present (2 years 9 months)
Patient Care Associate
I am a security operations and customer-service professional transitioning to frontend web development.
Experience
Global Service Desk Intern
Zendesk
Feb 2017 - May 2017 (3 months)
RMDynamic Client Services Manager with expertise in marketing strategies.
Experience
Client Services Manager
Conglomerate Communications
Jun 2024 - Present (1 year 5 months)
Sales Executive
EquityPartners RealEstate
Mar 2024 - May 2024 (2 months)
IT & Marketing Intern
GCS (PVT) Ltd.
Jun 2023 - Jan 2024 (7 months)
Experienced Learning Experience Designer with a focus on adult education.
Experience
Freelance Instructional Designer + Instructor
Celebration Tree Farm and Wellness Center
Nov 2022 - Dec 2025 (3 years 1 month)
Instructional Designer
Fredrickson Learning
Apr 2025 - Jul 2025 (3 months)
Instructor + Educational Coach
Maine Medical Center
Oct 2023 - Mar 2025 (1 year 5 months)
AOExperienced Emergency Room Nurse with 7+ years in critical care.
Experience
Emergency Room Nurse
Scripps Health
Feb 2024 - Present (1 year 9 months)
Emergency Room Nurse
Scripps Health
Feb 2024 - Present (1 year 9 months)
Emergency Room Nurse
UCLA Health
JOCertified Medical Assistant focused on patient safety, clinical procedures, and compassionate care.
Experience
Certified Medical Assistant
Bluestem Health
May 2025 - Present (6 months)
Psychiatric Technician
Douglas County Mental Health Center
Oct 2024 - May 2025 (7 months)
CHCertified Medical Assistant
Experienced RN with a passion for patient care and education.
Experience
Cardiac Rehab Nurse / Educator
Palm Beach Gardens Medical Center
Jun 2022 - Jul 2023 (1 year 1 month)
Travel Nurse, Cardiac Stepdown Unit
Cleveland Clinic Indian River Memorial Hospital
Sep 2021 - Apr 2022 (7 months)
PRN / Float Pool Nurse
HealthTrust, Staffing Agency for HCA Hospitals
Oct 2020 - Jan 2022 (1 year 3 months)
Skilled Family Nurse Practitioner delivering patient-centered care, diagnostics, and coordinated treatment.
Experience
Medical Provider
TLC Kroger
Jan 2022 - Present (3 years 10 months)
Advanced RN
Northside Hospital Atlanta
Jan 2021 - Jan 2024 (3 years)
EMRN Staff Nurse
Emory University Hospital Midtown
I am an educator and LLM analyst blending teaching expertise with AI data analysis.
Experience
Academic Support Volunteer
Willamette Academy
Reading Program Volunteer
Denver Metro Boys & Girls Club
NCHighly skilled Medical Coordinator with expertise in HIPAA compliance.
Experience
Medical Coordinator
Pain Solutions of Arizona
May 2022 - Present (3 years 6 months)
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CSDedicated registered nurse with expertise in critical care transport.
Experience
Registered Nurse RN, BSN. Critical Care Transport
Prisma Health
Jun 2023 - Present (2 years 5 months)
Clinical Instructor
Utica College
Sep 2021 - Present (4 years 2 months)
SHExperienced nurse educator passionate about evidence-based learning.
Experience
Critical Care Nursing Educator
St. Francis-Emory Healthcare
May 2022 - Present (3 years 6 months)
ICU Clinical Coordinator
St. Francis-Emory Healthcare
Feb 2022 - Present (3 years 9 months)
Dedicated professional with 16 years in customer service excellence.
Experience
Cabin Senior
Qatar Airways
Sep 2016 - Present (9 years 2 months)
Cabin Lead
Fly Blue Crane
Aug 2015 - Aug 2016 (1 year)
Cabin Attendant
South African Airlink
May 2009 - Jul 2015 (6 years 2 months)
I am a Certified Medical Assistant skilled in phlebotomy, patient care, and clinical procedures, pursuing RN.
Experience
Medical Assistant
Dedicated Senior Medical Center
Jul 2021 - Present (4 years 4 months)
Direct Support Professional
Creative Concepts for Living
Jan 2019 - Dec 2021 (2 years 11 months)
OB/GYN Assistant
Allied Associates in OB
Engaging Registered Nurse and Clinical Trainer with extensive training experience.
Experience
Nurse Case Manager
Aetna – A CVS Health Company
Jan 2019 - May 2025 (6 years 4 months)
EPIC Clinical Trainer
St. Luke’s Hospital
Aug 2016 - May 2017 (9 months)
National Clinical Trainer – RN
UnitedBioSource Corporation
I am a compassionate healthcare support professional with experience in patient care, pharmacy tech, and medical customer service.
Experience
TIContent Creator
TikTok
Apr 2024 - Present (1 year 7 months)
CPPharmacy Technician
CVS Pharmacy
Oct 2023 - Jan 2024 (3 months)
Sales Associate
Market Basket
Jun 2015 - Oct 2019 (4 years 4 months)
Apr 2022 - Apr 2023 (1 year)
Respiratory Therapist
Houston Methodist Hospital — The Woodlands
Jan 2018 - May 2019 (1 year 4 months)
Respiratory Therapist
Houston Methodist Hospital — Medical Center
Jul 2004 - Apr 2017 (12 years 9 months)
Acrobat Research
Oct 2004 - Oct 2009 (5 years)
Pathway Healthcare
Nov 2020 - Present (5 years)
Clinical Systems Trainer
Scott Medical Center
Sep 2018 - Present (7 years 2 months)
Referral Management Specialist
Signature Performance, Inc
Aug 2017 - Present (8 years 3 months)
Sales Executive
Duumvirate Services (PVT) Ltd.
Jun 2020 - Mar 2021 (9 months)
Instructor + Trainer
Wayfinder Schools
Sep 2014 - Aug 2023 (8 years 11 months)
Aug 2022 - Jan 2024 (1 year 5 months)
Emergency Room Nurse
UCLA Health
Aug 2022 - Nov 2023 (1 year 3 months)
ER Travel Nurse
Emerald Health Services
Oct 2021 - May 2022 (7 months)
CommonSpirit Health
Aug 2023 - Oct 2024 (1 year 2 months)
LSSpecial Education Paraprofessional
Lincoln Public Schools
Oct 2021 - Nov 2021 (1 month)
Direct Support Professional
Broadstep Behavioral Health
Mar 2021 - Sep 2021 (6 months)
Cardiac IMU Nurse, Charge Nurse, Preceptor
University of California San Diego Health
Mar 2019 - Jul 2020 (1 year 4 months)
Cardiovascular Stepdown Nurse
AdventHealth Orlando
Nov 2017 - Jan 2019 (1 year 2 months)
Jan 2019 - Jan 2022 (3 years)
Registered Nurse, Surgical Intensive Care Unit
SUNY Upstate University Hospital
Jul 2020 - Present (5 years 4 months)
Registered Nurse, Interventional Radiology
SUNY Upstate University Hospital
Oct 2019 - Present (6 years 1 month)
Registered Nurse, Emergency Department
St. Joseph’s Hospital
Sep 2017 - Present (8 years 2 months)
Cardiovascular Surgery ICU Staff Nurse
St. Francis-Emory Healthcare
Jan 2021 - Present (4 years 10 months)
COVID ICU Staff Nurse
Lexington Medical Center
Aug 2020 - Present (5 years 3 months)
Intermediate ICU Staff Nurse
Lexington Medical Center
Sep 2018 - Present (7 years 2 months)
Nov 2018 - Sep 2020 (1 year 10 months)
Certified Nursing Assistant
Dolan Memory Care Homes
Oct 2016 - Oct 2018 (2 years)
Patient Care Technician
Friendship Village Chesterfield
May 2018 - Jul 2018 (2 months)
Jun 2015 - Jun 2016 (1 year)
Clinical Adjunct Faculty
University of Central Missouri & MCC-Penn Valley
Aug 2012 - May 2014 (1 year 9 months)
Training & Support Analyst
ChildHealth Corporation of America
Aug 2008 - May 2009 (9 months)
