Zuora

From subscription management to monetization, we help today’s innovative companies nurture and monetize direct digital relationships.

15 years ago, Zuora was born out of a vision that we could evangelize a fundamentally new way of doing business by shifting the focus of companies to deliver recurring, people-centric services instead of a one-time sale of products. This is how we coined the term, the Subscription Economy®.

Today, we see others evangelizing this term, and building entire communities around it. The Subscription Economy isn’t (and never was) just about subscription business models but, direct, recurring relationships with customers through any business model. Subscriptions were only just scratching the surface and now, the market recognizes the Subscription Economy for what it truly is-a relationship-centric economy. Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and to nurture and monetize these relationships through an ever growing set of digital services.

Alongside this evolution, Zuora has been there every step of the way. We started with Zuora Billing, and have expanded our award-winning multi-product portfolio to include Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale. We call this Monetization.

Through our industry leading technology and expertise, Zuora helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom, nurture and monetize direct, digital subscriber relationships. And we employ more than 1,200 employees around the world-our ZEOs-to help these businesses build, run and grow. Headquartered in Silicon Valley, Zuora operates offices around the world in North America, Europe, China, India, Japan, and Australia.

Our core values

Our core values define who we are as ZEOs at our best. They guide us as individuals and enable our company to deliver on our shared mission as one team.

Subscriber Obsessed: ZEOs put subscribers at the center of everything we do. We strive to create an unparalleled experience for our customers and enable them to do the same for theirs.

Build Trust: ZEOs know that trust must be cultivated. We actively nurture partnerships and act with integrity, transparency, and open communication.

Better Together: ZEOs combine our individual powers to achieve the impossible. We create inclusive cultures and build high performing teams in pursuit of our shared purpose and goals.

Catalyze What's Next: ZEOs keep a finger on the pulse of how the world is changing. We stay curious, learn, and innovate to propel ourselves, our customers, and the market into the future.

Own Our Outcomes: ZEOs think like CEOs. We are empowered to take initiative, focus on outcomes, and hold ourselves accountable for results that move the needle.