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Senior Site Reliability Engineer

WeTransfer was founded in 2009 as the simplest way to send big files around the world.

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51-200

Every day, millions of people rely on WeTransfer to share their creative ideas.

Having made its name in the game of quick and simple file-sharing, WeTransfer has grown into an end-to-end suite of digital solutions with more than 87 million monthly active users in 190 countries. Beyond the WeTransfer.com platform, we have the storytelling platform WePresent, quick slide-making tool Paste, immersive sketching app Paper, and inspiration-capturing tool Collect. We design and deliver delightful experiences that continue to feel obvious and intuitive to millions of people—from our moms to your favorite artists. As a certified B-Corp, WeTransfer aims to be a sustainable and responsible tech company, balancing people, planet, and profit

So, the work we do matters. Come and be a part of it.

Site Reliability Engineering

SRE is part of the Infrastructure pod (together with Security, Platform and Authentication & Billing), which is at the core of engineering at WeTransfer. You'll accelerate innovation by providing developers with the tools they need to take full ownership, while ensuring those are reliable, performant, and secure. Together with the product teams you will work on processes, tools, and services to support end-to-end ownership and to improve our services’ reliability. SRE at WeTransfer is still very new so you get to join at a great time because we just started building the team. 

What you'll be doing :

  • Build and maintain our observability stack to help engineers monitor and debug their applications.

  • Improve incident management, response and review processes.

  • Build and maintain services for engineers to improve the reliability of their products. 

  • Work with other teams and engineers to understand their needs, help them with their reliability related queries, and advise on how to improve stability and resilience.

What we will be looking for :

  • Above all else we value open communication and good teamwork to achieve a shared vision. We are looking for proactivity in spotting problem areas and proposing ideas for improvements. You value good engineering principles and long-term design.

  • Some hands-on experience with monitoring from SRE or user perspective, experience with DataDog is a plus. 

  • Experience with incident response and review, preferably in a no-blame culture. 

  • Some hands-on experience implementing resilience patterns such as circuit breakers, retry mechanisms, rate limiters, etc. Some professional technical experience, building and operating platform services at scale in a containerized environment.

  • Some hands-on experience with building services with backend language such as Golang or Python.

  • Hands-on experience using an infrastructure as a service provider, experience with AWS is a plus. 

  • Working understanding of networking principles such as routing, load-balancing, TCP/IP stack.

  • Experience with teaching, implementing SLOs and/or chaos engineering is a plus.

WeTransfer is an equal opportunity employer and we pride ourselves on the diversity of our people. We welcome you, and everything that makes you—well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

A note on remote

Our work environment is hybrid-remote, meaning that we support our employees to work remotely and in the office. We encourage employees to decide for themselves and with their team whether or when to go to the office. However, we recommend that you don't come to the office more than 2-3 per week - since that wouldn't be hybrid anymore.

While it is not necessarily a determining or disqualifying factor for any role, you may be required to complete a standard employment background screening.

About this role

September 11th, 2022

July 13th, 2022

Full Time

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About WeTransfer

Learn about WeTransfer and their company culture.

View company profile

WeTransfer was founded in 2009 as the simplest way to send big files around the world. Today we’re a set of beautifully obvious tools to keep your ideas moving.

Trust and transparency are two “offline” values that we bring to everything we do online. Because to change the world, we need creative ideas and a bit of advocacy. From day one, we’ve given away 30% of our advertising space to creatives we admire and causes we care about.

This has led to partnerships with artists including Björk, Solange, and FKA Twigs, as well as organizations like the Nelson Mandela Foundation, the UN Development Program, and the World Wildlife Foundation.

Want to be part of a diverse team that thrives on passion, creativity and good old-fashioned fun?

How about getting high-fives and appreciation whenever you tell people where you work? If you need a little more convincing (that’s cool), scroll a little further to keep reading why you should join us.

  • Learning and Development budget: Raise your game from great to spectacular

  • Company pension: Put something aside for your future self

  • Annual retreat: It’s “team building”, but fun

  • Health and wellbeing budget: We be up in the gym just working on our fitness

  • Daily catered lunch: Fresh, vegan-friendly lunch—plus snacks galore

  • Generous holidays: Go and see the world (just send us a postcard)

  • Commute compensation: We pay you to come to work (and then to leave) 

  • Monthly Play Day: Work on a side project or try something new

  • Talks and workshops: Experts come into the office and teach us new things

  • Charity leave: Take time to do nice things, on us

A little something about us

Millions of people all over the world love WeTransfer’s set of tools for the creative process. Join us in our mission to be behind every great idea.

We work in diverse and sometimes distributed teams. We enjoy a fresh, vegan-friendly catered lunch every day (don’t worry, there’s cheese and meat too). We attend personal growth workshops on public speaking skills or learning how to code, we participate in knowledge-sharing sessions by design and tech industry leaders, and we listen to experts talk about interesting topics like art forgery. We have a learning and development budget to spend on courses, conferences, and career coaches. 

Every day, we live by our values of trust and transparency, and donate to creatives we admire and causes we care about. Every month, we have Play Day, for working on side projects or trying something new. Every year, we have an intense three-day hackathon with sweet cash prizes and sweeter bragging rights. 

We believe good ideas deserve good company, which is why WeTransfer is a certified B Corporation. This means we work with companies across the globe to use business as a force for good, committing to a better planet for everyone. (Want to know more? We got you.)

We give away 30% of Wetransfer's advertising space to support artists and causes we believe in. To date, WeTransfer has donated more than $300 million worth in advertising inventory, raising awareness for issues such as gun control and net neutrality, and give visibility to organizations such as s the Nelson Mandela Foundation, the UN Development Program, and the World Wildlife Fund. In 2019, it helped abolish $35 million in medical debt for low-income residents of Los Angeles. We support and contribute to the open source software community—every engineer is given a yearly allowance to donate to an open source project that is dear to them. We regularly host events to talk about design, advertising, UX principles, and product development (the exciting, problem-solving and innovative kind of engineering, not the boring kind). And whether we work in marketing, data, or product, we are given the PR (and emotional) support to write articles and give talks—y’know, if you’re into that whole thought leadership thing.

Tech stack

Learn about the technology and tools that WeTransfer uses.

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Benefits and perks

Learn about the benefits and perks that WeTransfer provides.

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Lunch on us

Whether you’re in the office or working from home

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Learning and development budget

Raise your game from great to spectacular

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Company pension

Put something aside for your future self

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Health and wellbeing budget

Ever wanted to try goat yoga?

View all employee benefits
View all employee benefits

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