Caplena AGCA

Backend Software Engineer

The text analysis tool for your customer & employee feedback.

Caplena AG

Employee count: 11-50

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Caplena is an award-winning Swiss tech start-up. It is the AI tool to analyze open-ended feedback, wherever it may come from - helping customers to get from texts to real insights, with ease and in no time. Caplena's vision is to become the single place of truth for feedback, where customer-centric companies go to understand the needs, wishes and pain points of their customers.

Having closed our first funding round, we're looking for curious minds who are eager to write world-class software. You will become an integral part of our hands-on & fun team (16 people) and have a big impact on the future development of our software. We are fast-growing πŸš€ with close to 130+ active customers in more than 15+ countries across a multitude of industries including some big names like eBay and DHL.

Responsibilities

As part of the backend team, you will work in close collaboration with the founders and our small and talented (entirely in-house) developer team to:

  • Develop new features (e.g. integrations with other apps, new internal & public API endpoints)

  • Improve performance of endpoints (we're dealing with 1M row queries πŸ‹πŸΎ)

  • Define the roadmap & future architecture of our SaaS

  • Fix bugs πŸͺ². Which of course never happens

Requirements

  • Professional experience in building backend systems (Python, preferably Django) and solid knowledge of SQL Databases

  • Solid understanding and fluency in Python programming language

  • Master's degree in Computer Science, Software Engineering, related field or equivalent practical experience

  • Strong analyticas skills and knowledge of datastructure and algorithms

  • You feel live and breathe web APIs

  • You have a good knowledge of Django and optimally some experience with Kubernetes

  • Performance issues are challenges you indulge in, not something you dread

  • GTD > Meetings

  • Passion for writing beautiful & useful software

  • Track record of getting features shipped for customer-facing applications

  • Solid written communication in English; German not required but a plus

  • Work in a timezone within 2 hours of CEST

  • Fast learner, with a resourceful and independant mindset

  • Upbeat team player

Benefits

  • Exciting, growing product πŸ”₯

  • Quick & inclusive decision making

  • Modern & scalable tech-stack (GCP; Kubernetes; Django; Postgres; Redis; Vue; Vuex; eCharts; PostgresSQL)

  • Solid tooling (CI/CD; issue monitoring; session replay etc.)

  • Quick & inclusive decision-making; (AI engine, API, Frontend, DevOps)

  • Driven & down-to-earth team

  • Office near Opernhaus, Zurich (close to the lake, and we have great coffee!)

  • A lot of team events

  • Choice of OS: macOS or Linux

  • Full-time; flexible working hours; remote or office

  • 25 days PTO/year

  • Competitive compensation & equity

If you're looking for a place to apply and refine your programming skills on a cutting-edge product, then join us πŸ‘‹.

Start date: Immediately or according to availability.

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About the job

Apply before

Jun 29, 2024

Posted on

Apr 09, 2024

Job type

Full Time

Experience level

Mid-level

Location requirements

Open to candidates from all countries.

Hiring timezones

Central European Time +/- 2 hours

About Caplena AG

Learn more about Caplena AG and their company culture.

View company profile

The text analysis tool for your customer & employee feedback.

Categorize themes buried in your text data, visualize results in customizable dashboards, get topic-level sentiment analysis powered by collaborative AI in an all-in-one platform.

Caplena was born out of the mission to empower any research team to uncover deep insights from open-ended feedback.

Caplena is an Augmented Intelligence solution with humans in the loop. In our case, those humans are an international team of geeks, musicians & bouldering aficionados who share the same passion: data analysis. Caplena is powered by individuals who are different in their own ways, passionate about what they do, and ready to make a positive impact with our AI-powered solution.

We are growing constantly

From rapidly growing start-ups like Joyn to Fortune 500 companies like eBay & DHL - we have managed to achieve unparalleled customer loyalty. Building on that trust and keeping innovation at the core of everything we do, it is our mission to support any insight team that analyses any kind of open-ended feedback.

Our company

Based in Zurich, Switzerland, we serve companies around the world. From global market research institutes to agile start-ups, Caplena empowers market research teams, increasing efficiency through automation and boosting quality with deep tech.

Our Story

It all began when one of the co- founders, Maurice, won the prestigious SemEval competition for his Master Thesis. He began to explore ideas in the Natural Language Processing (NLP) field with his colleague Pascal, a Machine Learning Engineer specializing in the field of Natural Language and Computer Vision.

SelinaThey soon realized a gap in the industry when LINK and SKOPOS - two Market Research firms - inquired if the same technology could help them with open-ended survey coding. As it turned out, almost all firms that handle customer feedback face the same issue: too many open ends and not enough time to accurately analyze them all.

Four months later, Pascal and Maurice had completed the first prototype - and things began to take off quickly. Since its inception in the spring of 2018, Caplena has doubled the number of text responses it processes every six months, with over 50M verbatims processed to date. Today Caplena serves companies in more than 15 countries.

Employee benefits

Learn about the employee benefits and perks provided at Caplena AG.

View benefits

Equity benefits

Competitive compensation & equity.

Generous vacation

We have a generous 25 day per year PTO policy to help encourage work life balance.

View Caplena AG's employee benefits
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Caplena AG

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