United States onlyFor remote positions, Ushur’s U.S. hiring is open to candidates who are residents of the following states: AZ, CA, CO, FL, GA, HI, ID, IL, MD, MI, MN, MO, MA, NJ, NC, OH, PA, SC, TX, UT, VA, WA, NY.
We are seeking a Senior Product Designer with exceptional UX and visual design expertise to elevate our product experience and lead design initiatives from concept to execution. You’ll play a key role in shaping customer interactions across our enterprise-grade CXA platform, driving innovation in complex systems and ensuring cohesive, intuitive user experiences.
This is an exciting opportunity for a seasoned designer who embraces a growth mindset and wants to drive the conversation about designing with AI, for AI. You will refine and expand our design system, influence product direction, and be a steward of design excellence at Ushur.
What You'll Do
- Lead the design of end-to-end experiences across multiple products, platforms, and devices, primarily web and conversational interfaces.
- Partner closely with Product, Engineering, and other stakeholders to deliver customer-centric solutions.
- Translate complex business needs into elegant, scalable, and intuitive design systems and workflows.
- Create detailed wireframes, high-fidelity mockups, prototypes, and design specifications that guide implementation and uphold visual consistency.
- Conduct and oversee user research, usability testing, and feedback loops to understand our B2B and B2B2C customers and inform design decisions on their behalf.
- Drive and maintain a high standard of visual design through thoughtful use of typography, hierarchy, layout, color, and interaction patterns.
- Advocate for design excellence and contribute to the evolution of our design system and UX processes.
What You Bring
- 6+ years of experience in UX/UI or product design, ideally in a B2B SaaS environment or enterprise software
- Strong portfolio demonstrating user-centered design approach, strategic thinking, and ability to solve complex UX challenges. A case study demonstrating problem statement through execution and iteration is highly recommended
- Proficient in modern design tools (Figma, PenPot, generative prototyping tools, etc.) and constant curiosity about the future of design tools and processes
- Experience collaborating cross-functionally with Product, Engineering, Marketing, and Customer Success teams
- Comfortable with ambiguity and balancing long-term vision with short-term needs
- Excellent communication and storytelling skills with the ability to influence at all levels of the organization
- Experience with accessibility standards, usability testing, and data-driven design is a plus
- Background in startups or fast-paced environments is a strong bonus
- Ability to work in Pacific Standard Time hours
- Ability to meet with India-based time zones 2-3 hours per week
