Salesforce Implementation Specialist

We are seeking a skilled Salesforce Implementation Specialist to join our team. This role is crucial in helping businesses successfully deploy, configure, and customize Salesforce solutions to enhance their operational effectiveness and client relationships.

As a Salesforce Implementation Specialist, you'll collaborate closely with clients, translating their business needs into robust Salesforce configurations. You will play a key role in ensuring seamless adoption through comprehensive training, accurate data migration, detailed documentation, and attentive post-implementation support.

• Requirements Analysis: Clearly define, document, and validate system specifications by comprehensively understanding client business practices.
• Salesforce Implementation: Lead Salesforce setup and configuration tailored to client specifications, clearly defining business processes and workflows.
• Client Collaboration: Act as a trusted advisor, understanding client requirements, conducting thorough needs analyses, and proposing effective Salesforce solutions.
• Documentation & Training: Develop detailed documentation and deliver comprehensive Salesforce training to end-users, ensuring smooth adoption.
• Data Migration: Coordinate and execute accurate data migrations from legacy systems into Salesforce, ensuring data integrity and reliability.
• Post-Implementation Support: Provide responsive, high-quality support for ongoing Salesforce-related questions, configuration requests, and troubleshooting.
• Continuous Improvement: Identify opportunities for improvement and optimization within client Salesforce environments to maximize user satisfaction and system effectiveness.

Requirements

• Salesforce Expertise: 4+ years hands-on experience implementing, configuring Salesforce (ERP, Sales Cloud, Service Cloud, etc.) and knowledge of Salesforce best practices.
• Technical Proficiency: Solid understanding of Salesforce administration, including automation tools (Flows, Process Builder), data management, and familiarity with Apex and integrations.
• Communication: Exceptional interpersonal and communication skills, with the ability to clearly convey technical information to non-technical stakeholders.
• Analytical Problem-Solving: Strong analytical abilities and problem-solving skills to diagnose and resolve technical challenges effectively.
• Business Acumen: Ability to understand and optimize business processes using Salesforce.
• Salesforce certifications such as Salesforce Administrator, Advanced Administrator, or Platform App Builder.
• Bachelor’s degree in Business, IT, Computer Science, or related fields.

Benefits

• Opportunities for growth and advancement
• Competitive compensation package, including Philcare HMO
• Full-time, 40 Hours a week to start | EST hours, Remote