Senior Business Intelligence Analyst

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Bready* to make a change?

The Finance, Strategy and Analytics team is responsible for providing analysis and recommendations to inform strategic and operational decision-making across the company. We are seeking a Data Insights Analyst to serve as the primary analytical resource for leaders across our business by diving into data to produce valuable insights that provide context to drive business decisions. This is a high-impact role supporting our Hardware business that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value in a hyper-growth environment at scale.

The ideal candidate will have a track record of delivering results, complete ownership of work and excellent business judgment. They should have a demonstrated ability to break down complex problems, deliver recommendations and have a critical eye for detail.

About this roll*:

• Be a thought partner to the Hardware organization and finance leaders by conducting analyses into drivers of business performance using SQL (Structured Query Language)
• Influence decisions by understanding the big picture combined with providing underlying deep analysis
• Use SQL and BI tools to automate reporting and generate insights that will allow business leaders to quickly and accurately see how our business is performing
• Communicate clearly, knowledgeably and transparently with cross-functional stakeholders (including but not limited to Finance, Product, Sales, Marketing, and DIA) to build trusted relationships and enhance business outcomes
• Proactively and reactively develop and address business questions through independent investigation/data forensics

Do you have the right ingredients*? (Requirements)

• 5+ years experience in Business Intelligence, Data Analytics roles, and/or Bachelor's degree (or equivalent experience) in an advanced quantitative field such as mathematics, economics/finance, computer science, or physical science
• SQL expert, including a deep understanding of our SQL table infrastructure, as well as strong business acumen to understand operating metrics
• Experience with data visualization. Able to confidently choose the best visualization style for the given context; the insights from your visualizations speak for themselves
• Background building interactive dashboards in a tool such as Hex, Looker, Tableau, Domo, SiSense, etc
• Experience with data engineering and ability to navigate new data sources
• Exceptional communication and interpersonal skills amongst a range of audiences
• Positive attitude, high attention to detail, collaboration, and comfort in working in a matrix organization

Special Sauce*

• Experience with Python (Pandas, NumPy, etc)

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].