People Analytics Manager

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our People Analytics Manager will lead the next iteration of self-service dashboard access while surfacing and delivering key insights that drive people strategy at Toast. You will work closely with stakeholders on the People team (e.g. Compensation; Diversity, Equity, & Inclusion; Performance; Learning & Development), People Analytics, and across the business to translate data/insight needs into strategic action through dashboards, executive readouts, research studies, and more.

About this roll* (Responsibilities)

• Lead the next generation of people data self service at Toast
• Identify and manage stakeholder needs,
• Build and deliver dashboards that balance flexibility, customization and ease of use to a range of new stakeholders
• Redesign delivery models
• Expand data literacy across the People Team through training, coaching, etc.
• Empower change agents at all levels of the organization to better attract, engage, and retain top talent with data.
• Discover and present data insights and recommendations to leaders within the people team and across the organization
• Conduct internal and external research to help stakeholders maximize productivity while creating the ultimate employee experience.
• Embed your work in compliance with a data ethics & integrity strategy across all systems, including data entry, ongoing development, auditing, & monitoring of data quality & confidentiality standards

Do you have the right ingredients*? (Requirements)

• Bachelor's Degree or equivalent
• 4+ years experience in an advanced analytical position
• Experience stitching together data from multiple sources to tell an accurate and effective story
• Experience with the tools in our technical stack (or equivalent): Greenhouse, Workday, Qualtrics, Tableau, Snowflake
• Experience in a People Analytics or Human Resources department
• Strong analytical/problem-solving skills and ability to communicate complicated solutions in a simple, digestible way with data
• Experience managing leadership-level stakeholder needs
• Working knowledge of statistical analysis methods and best practices
• Advanced data visualization skills using Tableau or something similar
• Proficient in using SQL and either R or python
• Experience working with confidential data
• Desire and enthusiasm for operating in the gray
• Ability to distill complex data patterns into compelling stories through slide decks, executive summaries, etc.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].