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ThematicTH

Senior Backend Software Developer

Thematic helps mid to large sized companies turn datasets of free-text customer feedback into actionable insights using AI and NLP.

Thematic

Employee count: 11-50

Salary: 130k-150k USD

New Zealand only

Description

We are Thematic, a fully remote fast growing SaaS company with staff in New Zealand and the US. Thematic uses AI to analyze customer feedback to tell companies how they can increase customer satisfaction and loyalty. Our customers are brands you know including DoorDash, Jetstar, Google and Electronic Arts.

We are looking for talented developers to help build Thematic across our tech stack. We believe in finding people that fit anywhere along the visual design->frontend->backend->infrastructure spectrum that will help build out our team and make us stronger. This role is for someone on the backend and infrastructure end of the spectrum.

What you might be responsible for:

- Implementing and maintaining Thematic's product, and the infrastructure it runs on

- Ensuring we have the monitoring in place to diagnose issues and keep things running

- Ensuring automated testing and CI/CD is helping us ship safely and efficiently

- Validating and iterating on projects, making sure they are delivering what our users and customers will be delighted by

- Collaborating closely with fellow team members to achieve team & company goals

- Helping to decide on both the technical and product roadmaps and helping us balance the two

- Working with others across Thematic (marketing & customer success) to help them deliver value to customers in new and exciting ways

Requirements

What we are looking for:

  • Passionate about building products people get value from
  • 4 or more years of experience in at least one of the core technologies we use
    • Backend (Python, Flask)
    • AWS Infrastructure (ECS, Batch, Lambda, monitoring, compliance)
  • Uses AI tools, and has (or wants to) build AI systems
  • Experience working in a remote environment with a distributed team
  • Based in New Zealand
  • Enjoy continuously learning and growing

What you might have:

  • Experience building SaaS products
  • Working in a small company
  • Appreciation for understanding and translating what the customer wants
  • We also work with:
    • Frontend (React, Typescript, NodeJS, automation testing)

Benefits

  • Equity (ESOP)
  • Flexible working hours / working arrangement
  • Monthly 'remote work' stipend of NZD 400 to spend as you want
  • Salary Range: $130k-$150k NZD

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 130k-150k USD

Location requirements

Hiring timezones

New Zealand +/- 0 hours

About Thematic

Learn more about Thematic and their company culture.

View company profile

Thematic helps mid to large sized companies turn datasets of free-text customer feedback into actionable insights using AI and NLP.

We help large companies with reputation problems to sift through millions of customer comments to quickly figure out what issues they should address and in what order.

We also help customer-centric companies increase their NPS by providing key driver and impact analysis. Having collected customer feedback for years, companies commonly sit on a gold-mine of information. We immediately demonstrate value by showing findings they either only suspect or are unaware of.

Employee benefits

Learn about the employee benefits and perks provided at Thematic.

View benefits

Flexible working hours

You'll enjoy flexible working hours / working arrangement

Learning and development budget

Paid trainings at various conferences and events throughout the year

Retirement benefits

401(k) and regional retirement plans to help you invest in your future.

Home office budget

You'll receive a monthly 'remote work' tax-free stipend of NZD 400 to spend on your home office.

View Thematic's employee benefits
Claim this profileThematic logoTH

Thematic

Company size

11-50 employees

Founded in

2016

Chief executive officer

Alyona Medelyan

Employees live in

View company profile

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Thematic hiring Senior Backend Software Developer • Remote (Work from Home) | Himalayas